Grace Navin Email & Phone Number

Newport, GB

Isle Of Wight, England, United Kingdom

• Responsibilities:
• Customer communications
• Frequent problem solving
• Working within the Civica and Northgate systems
• Keeping detailed records of all communication with customers to ensure accurate records
• Updating accounts to ensure that the correct parties are liable for Council Tax and working with customers to ensure accuracy

Truro, Cornwall

Responsibilities:- Vetting and Screening applicants for education based roles- Creating and Amending contracts- Handling Applicant queries including pay issues and vetting requirements.- Working within a team to support one of the fastest-growing Educational Recruitment companies in the country- Processing enhanced DBS applications - Ensuring Candidate's.

Truro, England, United Kingdom

Responsibilities:- Creating and updating products.- Price calculation.- Online retail handling, e.g. Amazon & eBay.- Courier communications.- Customer Service communications.

Truro, Cornwall

- Created well researched and engaging content for lessons- Assisting with Pastoral sessions- Leading own tutor group- Ensuring health and safety protocols were followed- Communicating efficiently with parents & pupils in line with behaviour management protocols- Behaviour management

Isle Of Wight

- Created well researched and engaging content for lessons- Assisting with Pastoral sessions- Ensuring health and safety protocols were followed- Communicating efficiently with parents & pupils in line with behaviour management protocols- Behaviour management

Plymouth, England, United Kingdom

- Attended various committee meetings, to ensure our society is running as smooth as possible- Attended training days, including First Aid training- Assisted in promoting the group from 'Student Network' to 'Society' rank, as a result of obtaining more members than previous years

Isle Of Wight, England, United Kingdom

A summer temporary job working as a fully trained Customer Assistant for the Back to School rush.Duties included:- Outstanding customer service- Fulfilling customer requests- Problem-Solving- Ensuring that every person involved in the shoe fitting process was happy, i.e. parent and child- Processing refunds and orders- Frequently achieving higher than my.

Isle Of Wight, England, United Kingdom

A summer temporary job working as a fully trained Customer Assistant for the Back to School rush.Duties included:- Outstanding customer service- Fulfilling customer requests- Problem-Solving- Ensuring that every person involved in the shoe fitting process was happy, i.e. parent and child- Processing refunds and orders- Frequently achieving higher than my.

Plymouth, England, United Kingdom

Duties:- Work both during opening hours, interacting with customers and during closed hours- Ensuring that the store was presentable and tidy for customers- Stocking shelves and removing out of date products- Ensuring that all items were correctly priced- Working within the stock room, handling goods and ensuring product quality- Trained on tills

Isle Of Wight, England, United Kingdom

This role was originally a Christmas temporary job, however, I was the only Christmas staff that my manager decided to keep on as a permanent member of the team.Duties:- Outstanding Customer Service- Promotion and Sale of certain products for the company- Stock handling- Cash handling- Customer service desk duties, such as handling customer complaints.

Pgce, History (Secondary), Pgce

Bachelor Of Arts - Ba, History, 2:1

Activities and Societies: Health and Safety Manager of the Amnesty International Society (2019-2020)Modules Completed; Third Year.