Gracie N. Email & Phone Number

San Pablo City, Ph

I orchestrate strategic initiatives to elevate the brand presence and drive revenue growth in the competitive textile market. Leveraging a blend of creative vision and analytical prowess, I lead the marketing team in developing impactful campaigns that resonate with our target audience. My expertise lies in synthesizing market trends, consumer insights, and competitive intelligence to execute innovative marketing strategies that enhance market penetration and customer engagement.At… Show more I orchestrate strategic initiatives to elevate the brand presence and drive revenue growth in the competitive textile market. Leveraging a blend of creative vision and analytical prowess, I lead the marketing team in developing impactful campaigns that resonate with our target audience. My expertise lies in synthesizing market trends, consumer insights, and competitive intelligence to execute innovative marketing strategies that enhance market penetration and customer engagement.At HiEnd Accents, I am dedicated to fostering brand loyalty and amplifying our unique value proposition through integrated digital marketing and compelling storytelling. By continuously refining our approach based on data-driven insights, I ensure that HiEnd Accents remains at the forefront of industry innovation. Show less

Philippines

I am responsible for the direction of the overall business operations. Giving strategic guidance and direction to the team to ensure that the Company achieves our financial vision, mission and long term goals.I manage a team of freelancers to make sure we achieve the digital marketing goals and objectives of our clients.

I am responsible for the overall marketing and communication strategies, branding, and image. I oversee the digital marketing and creative team. I am responsible for planning, directing, and coordinating marketing efforts. As well as preparing annual marketing plans, creating a calendar of campaigns and events, setting the marketing budget and analyzing the market and competitors.

Ortigas Center

I was part of the Consumer Lending Group-Service Fulfillment Unit (Secured). I was responsible for handling after-sales concerns for Consumer Lending Group - Mortgage. I handled VIP and Special cases from accounts/clients that need immediate resolution and/or services.

Makati, National Capital Region, Philippines

I was a Specialist in Web Complaints of Citi Australia, clearing the backlog and ensuring cases were resolved timely. I helped resolve complaints received through the different channels of Citibank - online banking, branch, web, email, customer service - via email response or call to the client. I coordinated with the appropriate department in order to achieve resolution on complaints received.

I was responsible for ensuring all queries are addressed, and that client relationships are maintained. And also make sure the quality of services we provide meets the satisfaction of our customers.