Grace Pan Email & Phone Number

Toronto, Ontario, Canada

● Owned the US, Canadian and Mexican offer letters (external & internal): drafted and executed flawless offers, audited offer details against information provided.● Managed the background check process: entered candidates into the vendor portal, monitored background check progress, and worked directly with the candidates and recruiters when additional information or steps are necessary.● Managed and tracked the hire process: diligently maintained the hiring steps and completed internal and external hire forms in Dayforce. Successfully handled an average of 60 hires per month and managed intern hiring for 50 positions.● Assisted 17 North American recruiters throughout the hiring process, serving as the main contact for candidates and hiring managers post-offer acceptance.● Ensured adherence to federal regulations by conducting I-9 verifications for new US employees, managing Wage Theft Letters and Employment Authorization processes. Maintained accurate and compliant records.

Toronto, Ontario, Canada

● Optimized the Human Resource Information System “BambooHR” to manage and update personnel files.● Collaborated with team members to continuously improve team processes and procedures, including documentation, communication and reporting.● Assisted with the onboarding and offboarding process; submitted IT tickets, used templates to prepare letters.● Utilized Google Office to track requirements, monthly audits, and reconciliation for payroll and other duties.● Prepared presentations, spreadsheets and other materials for internal use and distribution to senior management.● Assisted the Diversity, Equity and Inclusion team in the areas of events and communications.● Led a company wide relocation successfully while consistently communicating progress with employees.● Structured and implemented programs and policies in areas of benefits and parental leave.● Attended Joint Health and Safety Committee (JHSC) meetings and provided support as needed.● Proactively conducted monthly safety inspections to identify and address potential hazards.

Toronto, Ontario, Canada

● Provided excellent guest service and communication through purchases and guest assistance.● Operated a point-of-sale system (POS register), cash handling, stocking, inventory and light cleaning.● Proactively maintained sanitation, health and safety standards in all work areas.● Consistently satisfied customers in a fast-paced environment.

Toronto, Ontario, Canada

● Facilitated bi-weekly sessions, including academic and career development workshops & community development activities to a group of 20-25 mentees, resulting a 15% increase in presentations conducted● Led one-on-one meetings with mentees to ensure first-year Management students need academic support, resulting an increase in communication skills● Provided academic support to mentees by sharing resources and tips to be successful in university, leading to a 10% increase in student engagement● Communicated with mentees about upcoming sessions and important updates related to FLIP to ensure mentees are informed

Bachelor Of Business Administration - Bba, Management And Human Resources

Education record