Grace Payne Email and Phone Number

- Create branding suites, logos, social media content, website designs, and copy- Consulting and management of social media, websites, email marketing, online reviews, blogs, community building, and paid advertising- Operations support such as bookkeeping, research and reporting, and project management- Researched niche-relevant hashtag groups for multiple one-time clients- Provided insight and strategy for several clients through my Digital Diagnosis service offering- Designed and build websites for multiple clients using Squarespace and Carrd- Composed and produced music, edited videos, and managed clients’ YouTube channels- Created Notion Databases for clients and tracked their content creation process and sponsorships- Built and cultivated communities on Discord and Geneva, utilizing automations and bots

- Manage and maintain website, blog, customer database, email marketing segments, and online booking site using Squarespace, Acuity, and Flodesk- Wrote and produced intro music for podcast, edited audio for podcast using GarageBand, Podcasters, and Riverside- Managed backend operations such as bookkeeping, scheduling, and organization using Wave, Acuity, and Notion- Organized a team of practitioners for their agency, scheduling meetings and managing payroll

- Built and used a Notion database to track meeting notes, tournament plans, talent applications and volunteer team tasks- Did all copywriting for brand websites, social media, and official communication through Discord - Designed 3 brand suites including fonts, colors, logo, voice, and media (main, subsidiary, and event)- Managed 3 social media accounts (2 Twitter, 1 Instagram) for the brand and its subsidiary, the Babes Club, a female/non-binary only gaming community), designing graphics and editing photos using Canva- Designed 2 websites for the brand and its subsidiary- Cultivated and moderated 2 Discord communities, holding events, giveaways, and encouraging communication and collaboration within members- Led a team of volunteers to create and implement a Marketing Plan for our Tournament Series with a $3,000 prize pool- Coordinated another team of volunteer referees during the 3-month tournament to ensure fairness

- Photography and video for various social media use, editing and utilizing content in graphics/videos- Manage Instagram, Facebook, customer service, event planning, hiring strategy, and email marketing- Designed, built, and manage website - Wrote and produced music for videos and social media- Wrote copy for social media and website- Planned and executed events for employees- Decorated store for holidays and events

- Fill in for librarians, secretaries, and other classified positions throughout the district- Mostly administrative, filing, and data entry duties

- Created cold call script and database of potentialpartners/volunteers- Helped prepare and was part of the check-in team for a largefundraiser event- Learned a lot about community-based marketing and outreach

- Took and bagged orders cheerfully and accurately- Mastered the POS system in order to take & bag orders quickly- Learned how to keep calm and professional when confronted by rude or irate guests- Hospitality/front of house

- Called potential donors and request donations for the scholarship fund- Used SalesForce to keep track of how each call goes- Won Most Calls Answered and Most Donations Received in 2017

- Transcribed audio files in an allotted time- By project, not hourly, so time management was important- Typed quickly and made inferences regarding words that were tough to understand based on subject matter