Grace Pendleton-Briers Email & Phone Number

Leeds, England, United Kingdom

Harrogate, England, United Kingdom

Harrogate, United Kingdom

Leeds, West Yorkshire, United Kingdom

Leeds, United Kingdom

Some notable projects within this role have included;• Coordinating and facilitating the launch and subsequent training of the Private Client Proposition• Copywriting, sourcing images and launching the new LEBC website• Ensuring all collateral is compliant following the move to directly authorised by the FCA• Re-launching the LEBC blog and ensuring that it remains up to date with relevant content• Coordinating time-sensitive quarterly mailings to several thousand clients• Assisting in the roll out of LEBC’s current branding and company ethos both internally and externally. This entailed organising various forms of internal communications, such as screensavers and wall fixtures through to personalised notepads.Some of my ‘business as usual’ tasks include;• Copywriting content for collateral• Branding both internal and external documents • Working closely with a design agency• Tracking PR and mentions in publications, whilst working with our PR agency to plan press releases that are topical• Email broadcast creation and analysis using specialist software• Running social media accounts• Ensuring the website remains up to date and compliant• Providing analysis on LEBC's website and social media accounts• Working closely with key stakeholders and management on various projects• Liaising with suppliers and negotiating favourable terms

Within my position as Media & Communications Officer I was responsible for:• Social media accounts with 2.5k followers and a reach of 10k, creating interesting and informative content.• Writing the college newsletter fortnightly with a reach of 1,000 people.• Photographing college events, primarily sporting matches and social events, which increased interaction with our online brand by at least 400%. • Co-creating and distributing promotional material and communications both online and offline.• Co-crafting and completing a marketing plan for the summer Extravaganza, advertising to over 13k people.

Cheadle

My job entailed:• Interacting with the public, advising them on suitable products and answering any queries• Being governed by the Financial Conduct Authority, ensuring the legal sale of all services• Handling confidential and sensitive information, including credit card details• Working within a customer orientated department, working towards and reaching targets• Adopting a professional but friendly telephone manner• Handling customer complaints and de-escalating scenarios

My responsibilities included:Assisting to coordinate and create a Mathematics Help Centre in the Management School.Marketing the Help Centre to students across various courses.Working in a team with 6 other students of various backgrounds and levels.

I was peer-elected as Treasurer for Furness JCR Executive.My role included managing a budget of almost £10,000 and helping to organise and coordinate a variety of events for students, such as Summer Extravaganza in June 2014.It is a voluntary position which combines my willingness to be involved with college activities and my enjoyment of being in a position of authority.

My responsibilities included interacting with customers, processing enquiries and raising quotations. In order to provide quotations, I have to negotiate with suppliers and raise purchase orders.

My position entailed inputting, raising and processing invoices, as well as interacting with suppliers to resolve any invoicing discrepancies.

My job entailed:Serving and advising members of the public.Handling cash and keeping financial records.Balancing the till.Training and managing new staff members.Key holder for Locking up the store.

My job entailed: Working behind the bar and in the kitchen.Handling cash and credit as well as working on the tills.Interacting with members of the public.Working in both a team and on individual tasks.

My job entailed:Interacting with members of the public.Training less experienced staff members.Teaching both adults and children how to ski.Working in both a team and on individual lessons.

During this period of employment I carried out a variety of tasks and roles, which included:Working on marketing and production projects.Assisting staff members on their technological challenges.Extensive use of Microsoft Office Software.Training Junior staff members.Processing paperwork, be it inputting paperwork onto the system or filing it away for future reference.

Bachelor Of Science (Bsc) Hons

Education record