• Providing general HR assistance and issue resolution, largely HR system related initially for inquiries from internal MMC colleagues in a call center environment• Communicate with impact, apply critical thinking and drive to provide world class service within a team orientated environment. • Answer incoming calls and emails from MMC global colleagues and provide accurate answers and detailed information to their HR inquiries.• Ensure all communications and transactions with the call center are properly documented in appropriate systems.• Act as a successful team member by being receptive to feedback/coaching, follow all standard operating procedures, display reliability and have a willingness to develop and consistently improve.