Grace Rasmusson Email & Phone Number

Los Angeles, CA, US

South San Francisco, California, US

Manage a team of data scientists and engineers responsible for delivering a comprehensive suite of data products, including developing and maintaining optimized data pipelines, collaborating with cross-functional partners to enhance Ops tooling and workflows through machine learning and experimentation, and driving Ops data strategyDesign and deliver.

South San Francisco, California, US

• Lead multidisciplinary team of data scientists, technical program managers, engineers in production of issue classification machine learning program, achieving 90% tagging accuracy on 40k+ weekly support cases.
• Execute remediation of ML ETL pipeline and agent case tagging tooling post-CRM migration, ensuring teams across Stripe had uninterrupted access to support case data driving case-routing, product feedback, vendor.
• Designed visualizations for executive-level, weekly business review dashboard used for tracking highest-value Ops OKRs; oversaw sourcing of 150 SQL queries from 40 analysts for development of production dashboard dataset
• Oversee network of 100+ vendor agents responsible for human-in-the-loop ML accuracy calculations; implemented ML-based alternative reducing vendor resourcing needs by 38%, demonstrating a $20k reduction in monthly costs

Oakland, California, US

• Develop machine learning models to predict likelihood of member response to regional outreach campaigns
• Execute randomized program evaluations utilizing chi-square and regression modeling to inform cost effective patient outreach algorithms to encourage preventative health screen completion
• Create and analyze SQL and SAS code to create operational reports highlighting outreach response rates, screening outcomes, prescription adherence, seasonal flu patterns and emergency department throughput
• Produce complex statistical programs, relying on automation and macros, to facilitate population health measurement, performance tracking and quality monitoring tools to support regional strategic priorities
• Generate actionable and user-friendly reports for an audience of department chiefs and directors to facilitate staffing decision making and the development of strategic initiatives for hospitals across region
• Develop data infrastructure and Tableau reporting to visualize $10mil annual regional outreach budget, predict future spending, and highlight areas to initiate cost-saving measures

Oakland, California, US

Manage the recruitment and data collection for two obesity related, randomized control trials (1) examining the efficacy of cognitive and behavioral weight loss treatment in reduction of binge eating symptoms in post-surgery, bariatric patients and (2) examining the effect of bupropion and naltrexone medication treatment on weight reduction and symptoms of.

Oakland, California, US

Created and analyzed SQL and SAS code to create operational reports highlighting emergency department throughput and quality metrics, emergency psychiatric consultations, stroke outcomes, and opioid fatality rates Generated actionable and user-friendly analytic reports for an audience of emergency department chiefs and directors to facilitate staffing.

San Diego, CA, US

Study coordinator for neuroimaging (fMRI and PET) studies examining the role of neurobiology in anorexia and bulimia nervosa Co-organizer of clinical research conference to promote innovative treatment and research in the field of eating disorders; attendees ranged from international speakers in the field in addition to 250 eating disorders clinicians.

Successfully implemented honors research project in its entirety from site selection to data collection, analysis and presentation Demonstrated ability to manage research subject pool in the recruitment and screening of 60 elementary school participants from local elementary school for honors project Presented research findings for the UCSD Human.

San Diego, California, US

Managed a qualitative research project at Alexa’s PLAYC, Autism Spectrum Disorder inclusion preschool through Rady Children’s Hospital, conduct 10 weeks of participant observation of a sample of 24 preschool aged students that were typically developing and students at risk for or diagnosed with Autism Spectrum Disorder Thesis: Strategies Used by Teachers.

Istanbul, TR

Compiled and analyzed a series of qualitative interviews with the peers in study abroad program in an effort to explore the foreign exchange student’s experience with sexual harassment Research conclusions were presented to future foreign exchange students in order to emphasize the need for awareness and safety while living in a foreign country Thesis.

Master Of Public Health (Mph), Epidemiology

Education record

Bachelor Of Arts (B.A.), Psychology & Human Development

Psychology