Grace Robert Email and Phone Number

• Rolled out ICT Special Recognition Awards (SRA) - Digital Kudos as a new reward and recognition initiative. • Led and developed ICT Portal Revamp 2.0 project in bringing a new interface to the portal. • Organised and assisted in "This or That" events from March to September. • Organised and assisted in Change Management Awareness sessions and featured as a speaker to brief on ICT SRA – Digital Kudos. • Developed Change Management Awareness Guidelines for standardising processes and workflows. • Developed Communication Plan Matrix and Lesson Learned Matrix as part of the change management and project management process. • Planned and coordinated Diversity, Equity, and Inclusion (DEI) Campaign. • Assisted in Lean Six Sigma White Belt and Yellow Belt training for the Continuous Improvement Campaign.

• Led the end-to-end planning and execution of the event, overseeing concept development, budgeting, logistics, and on-site management.• Managed stakeholder engagement to ensure a successful and memorable experience for attendees.

• Conducted a comprehensive survey, gathering 170 responses from students across multiple cohorts. • Utilised Excel for data management and SPSS for statistical analysis by applying correlation and regression analysis to examine relationships between the variables. • Identified key trends and presented actionable insights on language learning strategies and their impact on academic performance. • Presented and defended the findings, which were recognised as valuable contributions for understanding AVK development in EGC students.

• Facilitated planning and managed various aspects of the project.• Managed stakeholder coordination to ensure smooth communication and collaboration.• Handled food supplies and transportation logistics for the project.• Created certifications of appreciation, showcasing attention to detail and administrative skills.