Grace Scott Email and Phone Number

Excellent customer service Interaction and problem solving for customers Serving and follow up on customer needs Answer phones and administered orders Menu and restaurant knowledge in most positions Experienced and knowledgeable across most aspects of restaurant General restaurant front and back of house upkeep Trainer for new employees, front and back of house

Field real-time calls, e-mails and live chat from customers Process orders from customers via telephone calls or live chat and enter data into order entry system Provide customers with critical product information that ensures customer satisfaction Troubleshoot and resolve all customer service inquiries or issues arising from Internet and catalogue Track customer packages

Stockroom: replenish, and organize inventory with accuracy and efficiency, receive shipments Maintain accurate and attractive merchandise displays Ensuring strategic placement of products in order to maximize purchases Provide outstanding customer service Helped an average of 50 customers per day by responding to inquiries and locating products Take online orders and see transaction through to mail out Assisted team members when necessary in handling cash registers Organize inventory room, labeling products, unloading merchandise, and cleaning up Seasonal work at Capilano University

Responsible for greeting guests, assisting guests with locating amenities, serving food and drinks to tables, clearing tables and dishes, and responding to questions all while maintaining high quality customer service.