• End-to-end project management in supply chain, fully bridged products, quality, suppliers and shipment under strict deadlines• Sourced and developed Southeast Asia suppliers, negotiated with suppliers to ensure cost-effective and identified cost reduction opportunities• Material sourcing and product development on printed products, such as greeting cards, stationery, journal and gift presentation• Led and built effective team to achieve high serviceability, ensured strong alignment with U.S. and overseas business partners• Handled over thousands of purchase orders in a season under remote work environment, ensured on-time delivery of goods and quotation requests• Recognized by managers for outstanding teamwork and customer focus on coordinating new workflow implementation across internal staff, suppliers, IT and business partners• Completed an Effective People Management training course, powered by Everything DiSC® Management• Prepared and analyzed monthly business reports for management to negotiate better contract with suppliers and for future planning• Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Sharepoint, Teams• Proficient in Procurement system SAP, Ariba, PLM

• Provided excellent customer service and positively engaged with customers• Assisted customers in selecting merchandise and promoted weekly special items to boost sales• Ensured cleanliness, tidiness and organization of the store displays to create an efficient shopping environment• Maintained daily retail operations and conducted regular inventory checks to prevent shortages• Assisted in inventory management, including receiving, sorting, and shelving merchandise • Processed payment transactions and purchasing documents accurately• Coordinated with suppliers for replacements or refunds• Complied with all health and safety regulations• Provided guidance and training to junior shop assistants