Benefits Analyst
Review participant retirement applications, communicate required legal documents to participantsGenerate benefit elections packetReview divorce decrees for adverse interest to send to legal deskSet up pension & IAP paymentsReview and process tax withholdings for pension & IAP paymentsReview and process direct deposit requests and update ACH information as requiredInterpret and respond to inquiries from participants via voicemail and email Complete participant… Show more Review participant retirement applications, communicate required legal documents to participantsGenerate benefit elections packetReview divorce decrees for adverse interest to send to legal deskSet up pension & IAP paymentsReview and process tax withholdings for pension & IAP paymentsReview and process direct deposit requests and update ACH information as requiredInterpret and respond to inquiries from participants via voicemail and email Complete participant requests via tickets from our participant services department Generate, send, and process applications for Retiree Health Benefits and Regular Retirement Provide participants with the correct forms and/or guidance to complete their requests Process participant account updates such as change of address, name change, contact information Show less