Grace Suteja Email & Phone Number

Kuala Lumpur, My

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Served as a Software Developer at INSCALE, contributing to the success of the organizationCollaborated on a variety of internal projects, enhancing existing applications and designing innovative solutionsDemonstrated expertise in web development, utilizing Ruby on Rails for coding and creating dynamic websitesAssumed project ownership, encompassing responsibilities such as gathering user requirements, designing technical solutions, coding, implementation, and providing support throughout User Acceptance Testing and post-production deploymentConducted thorough code reviews, offering valuable insights and feedback to fellow team membersExecuted code changes in the User Acceptance Testing environment, ensuring seamless deployment and facilitating a smooth testing processFostered close collaboration with Offshore Development Centers located in Portugal, Macedonia, and UkraineTranslated business requirements into effective software solutions, aligning technology with organizational objectivesDemonstrated strong self-management skills, effectively handling own contributions while communicating proficiently in written and oral EnglishExhibited a proactive attitude and excelled as a team player, actively sharing knowledge and collaborating with colleagues

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Served as IT Lead Development for Collection SystemSuccessfully managed and delivered multiple Collection System projects for secured and unsecured loans, ensuring compliance with IT security and project management practices.Communicated effectively with all stakeholders throughout the project lifecycle to ensure project goals were met within scope, timeline, and budget.Analyzed and provided solutions for a variety of IT requests, showcasing flexibility and adaptability in addressing various issues.Maintained up-to-date project documentation detailing project status, issues, and solutions.Conducted thorough system and integration testing and supported User Acceptance Testing (UAT) efforts to ensure smooth deployment and implementation

Kuala Lumpur, Malaysia

Served as Application Analyst Information Technology Service RequestPlayed a pivotal role in project planning and solution development, encompassing system requirements, specifications, cost approvals, timelines, and crucial reporting needsConducted comprehensive impact analyses and independently carried out technical design to address specific project requirementsFostered close collaboration with colleagues, vendors, and diverse end users, ensuring seamless technical compatibility and exceptional user satisfactionMaintained strict adherence to budgets and successfully met project deadlinesProficiently performed coding and unit testing for application development, as well as promptly addressing and resolving any identified defectsExecuted thorough system and integration testing, actively supporting user acceptance testing and seamless implementationEnsured strict compliance with internal processes and provided support during systems audit processesMaintained meticulous IT documentation, diligently tracking and recording all IT enhancements and project progress

Greater Jakarta Area, Indonesia

Served as Software Analyst for Back End Cardworks System (Batch)Translated requirements into effective system specifications for the Back End Cardworks System, leading to streamlined development processes and improved productivity.Collaborated with Software Developers and provided technical solutions to build a robust Cardworks Backend System (Credit Card Application Banking System), resulting in enhanced system performance and increased user satisfaction.Optimized the Cardworks Backend system by introducing new features and enhancements that directly impacted user experience and improved efficiency.Provided timely user support and systematically resolved production issues, minimising downtime and improving business continuity.Actively kept up-to-date with emerging technologies and learning opportunities, ensuring that the Cardworks System remained stable, reliable and secure in a fast-paced and evolving industry.

Bandung Area, West Java, Indonesia

Collaborated with business and technology teams to understand needs and assess the impact of proposed changes.Efficiently captured, analyzed, and documented requirements, enabling seamless communication and delivery with relevant stakeholders.Successfully conducted User Acceptance Testing alongside users, ensuring smooth project implementation.Provided exceptional user support for post-production deployment, resulting in high user satisfaction.

Bandung Area, West Java, Indonesia

Led project development and fostered collaboration with team members and stakeholdersDesigned technical solutions to meet user requirements and enhance business performance in Finance Solution TechnologyDeveloped systems and project documentation in adherence to System Development Life Cycle guidelines, enabling efficient banking operationsProvided crucial support for User Acceptance Testing and swift resolution of post-production issues

Bandung Area, West Java, Indonesia

Learned knowledge of banking policies, procedures, products (Lending, Funding, Trading, Treasury)Learned knowledge of banking administra􀆟on, transac􀆟on and opera􀆟onLearned knowledge of IT materials (IT-IL, SDLC, AS400, SQL, C#, TIBCO, IT-Security, etc)

Bandung Area, West Java, Indonesia

Designed and implemented the Building Management Information System, streamlining building construction report managementUtilized user feedback to enhance the functionality of the SIUPG web-based information systemCollaborated with a team of programmers to successfully develop the SIUPG platformProduced comprehensive project documentation for efficient handoff to stakeholders

Bachelor'S Degree, Computer Science, 3.88

Activities and Societies: Information Engineering Community: Engaged in the vibrant Information Engineering community, contributing.

High School Diploma