• Representative for Fourth Year students of the UoM Chemistry Department• Help ensure students’ problems within the year and throughout different courses are heard, feeding back to the heads of the department.• Try and find solutions that may be useful for the department and lecturers that can aid the students in their studies.• Liaising with the departmental staff, giving feedback on what students find useful and what students feel needs improvement.• Awarded in the SU Education Awards for “Dedication to Feedback”.

•Communicating with customers, ensuring they have a good experience and want to return through positive customer service.•Working under pressure•Working within a team, ensuring that we all provide a good service•Mutlitasking, ensuring the shop runs smoothly for the customers •Organisation skills

• Volunteer at the non-profit café under St Peter’s House (Manchester)• Hospitality Skills/ Customer Service - Being able communicate and serve to customers efficiently to ensure they have a good experience• Ensure clear communication between kitchen and café, while remaining calm during busy hours.• Basic Barista skills