Grace Wang Email & Phone Number

• Client Work: ASB, UP EducationClearPoint Internal Project: AI-First Consulting Initiative
• Utilised AI to streamline processes and improve efficiency in a client-focused Technical Due Diligence (TDD) project.
• Mapped the current TDD process tailored for consulting practices, integrating AI to streamline workflows.
• Developed common prompts for collecting observations, giving recommendations, and refining insights to enhance consulting outcomes.

Client Work: SPCA

Role: Technical Due Diligence Analyst within a consulting teamKey Responsibilities:* Attended workshops to gather and analyse information* Provided support to project team members* Ensured the quality and accuracy of observations and synthesised data* Contributed to the final report and provided general support throughout the engagement* Explored ways of.

Auckland, New Zealand

ASB Seam Squad – GenesysCloud (GC) Integration ProjectResponsibilities:* Assisted the Customer Experience Manager in scoping workshops with key stakeholders, including Spark leads, ASB development and business teams, a call centre representative, solution architects, and the designer.* Scoped and prioritised project MVPs based on discussions and outcomes.

Remote

Worked with SPCA Snip'n'Chip team on animal desexing campaigns. Responsibilities:* Requirements gathering, analysis and breakdown* Backlog prioritisation and backlog grooming* Process mapping* Helping with solution design* Running demo and feedback sessions* Testing and live issue support* Successfully delivered work:- Web: staff portal and vet portal.

Auckland, New Zealand

Responsibilities:* Gather high level and low level requirements* Break down requirements into epics, features, and user stories* Analyse workflow to create process maps* Validate solutions with stakeholders and get feedbacks* Assist product managers with backlog grooming and estimations* Work with the engineering team to ensure business needs are correctly.

Auckland, New Zealand

Team Lead (5 years)Responsibilities:* Lead a team of 5 developers and testers to deliver projects work* Catch up with team members regularly and perform annual reviews* Work with other team leads and managers to improve internal processes* Work with managers to recruit new team members* Resolve conflictsProduct Owner (2 years)Responsibilities:* Product.

Auckland, New Zealand

Responsibilities:* Develop core payroll and HR functionalities* Investigate and resolve support cases* Resolve prioritised bug issuesMilestones and Achievements:* Developed a DataHR module that allows workflow and HR form management* Developed reporting enhancements including a general ledger builder and an ad-hoc report builder* Completed a 2-year Heinz.

Auckland, New Zealand

Bachelor Of Engineering (Be), Computer Software Engineering

Year 13, Economics, Calculus And Statistics, Physics, Chemistry, University 'A' Bursary

Activities and Societies: Form 7 Economics one on one tutoring