Assisted program manager to provide outreach to attract and register Medicaid and Medicare participants and facilitate year-long curriculum via in-person and online classes.• Collaborated weekly with leadership to determine participant eligibility.• Created multiple marketing scripts for Program Coordinator and Outreach team.• Organized and orchestrated wellness events to educate the community about chronic disease management classes.• Mentored new lifestyle coach performance as Master Trainer Select: Received bonus• Planned and coordinated interactive diabetes prevention classes, consistently achieving 80% retention during tenure.

Managed staff selection, performance and contract deliverables for 5 US Government contracts; facilitated 8A-SBA training sessions for Native American businesses across the US.HIGHLIGHTS* Managed staff performance and contracts for compliance and effectiveness for: Federal Trade Commission, United States Geological Survey, Defense Logistics Agency, Drug Enforcement Agency and Serco, Inc. * On-boarded new hires, maintaining complex documentation and systems critical to communication and reporting. Maintained employee timekeeping and expenses via Deltek; completed yearly appraisals for employees, calculated annual salaries and bonuses.* Successfully selected, trained and coached on-site leads, provided hybrid training to conserve time and money. * Created and delivered critical weekly performance reports for Cherokee management and US Government clients, showcasing successes, risk mitigation plans and challenges.

* Facilitated full day training sessions for federal government organizations.* Provided coaching assistance to 8A business owners via 7(j) Management and Technical Assistance Program.* Promoted company's products and services.

Facilitated soft skills training workshops and provided program management services for government contracts with MD Judiciary Committee, Housing and Urban Development, and United States Dept. of Agriculture.* Provided focus on outstanding customer service, risk mitigation, contract compliance, and talent development that under-girded the Garrison Group’s receipt of USDA’s Small Business of the Year Awards in 2006 and 2010.* Facilitated training sessions, half-day and full-day, utilizing content that was specifically designed for each organization’s core competency needs. * Created highly effective assessment debriefs to address reoccurring performance gaps and diversity in work-styles, providing a clearer picture of the organization’s strengths and weaknesses.* As a program manager, partnered with CEO on staff selection for contracts, managed task order deliverables, compiled complex reports and evaluations for government clients. Successfully executed 100% of tasks for USDA project for five years.

Developed client base for distance learning/data transmissions via satellite technology for a newly developed division of the company; target audience was government organizations and government contractors. Also, spearheaded training and coaching services for new sales account representatives.Highlights* Proactively collaborated with engineers to develop weekly tours and demos showcasing distance-learning software for prospective clients. * Successfully managed staff and deliverables for a high profile contract with United States Air Force contract for four years. * Key contributor in the successful acquisition of a three-year joint venture with Raytheon Corporation. * Effectively managed staff and deliverables for a 4 yr.contract with USAF.

Held three successive positions; Quality Facilitator, Project Leader and Regional Sales Representative across three divisions. Selected to play instrumental roles in managing change activities during two large bank mergers.Highlights* Proposed and implemented performance improvement strategies, coached mangers and team leaders, evaluated human capital needs, explored opportunities for employee development. * Champion of strategic planning and implementing quarterly and yearly planning sessions for 400 + employees and leaders, translating missions and goals into actionable tasks. * Spearheaded and conducted mentoring program for succession planning to decrease loss of intellectual knowledge. * Successfully facilitated “first time” training for 150+ employees in Check Processing, resolved long -term internal work-flow issues.* Singled out to help drive Learning Map training activities for executives and mangers of newly acquired banks, created and administered assessments for new banking center employees in preparation for new product /service launch.