Grace Wu Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Key Responsibilities:Front Desk Management: Stepped in to manage the front desk in the absence of regular reception staff, ensuring a welcoming and organized environment for visitors and clients.Event Coverage: Provided receptionist services during special events, guaranteeing smooth event flow and a positive experience for attendees.Inquiries Handling: Efficiently address inquiries from visitors and callers, offering information and assistance courteously and professionally.Administrative Support: Provided ad-hoc administrative support, including data entry, appointment scheduling, and handling mail and deliveries.

Auckland, New Zealand

As a Hub Coordinator at UoA's dynamic Unleash Space, I play a pivotal role in ensuring smooth operations and seamless coordination of activities.Key Responsibilities:Web Room Bookings Management: Spearheading the efficient booking process for web rooms within Unleash Space.Administration Email Handling: I ensure prompt responses and effective communication, managing the influx of administration emails and contributing to a responsive service approach.Excel Spreadsheets Data Tracking: Utilizing advanced Excel skills, I track and analyze crucial data, providing valuable insights for decision-making and process optimization.Calendar of Events Management: By meticulously curating and maintaining the calendar of events, I enable effective planning and coordination, ensuring all activities align with the university's objectives and timelines.

Auckland, New Zealand

Key Contributions:Event Setups and Packdown: Orchestrated various events' setup and packdown, ensuring all technical aspects were in place for smooth execution.Lost Property and Student Enquiries: Managed lost property reports and addressed student inquiries, providing timely assistance and contributing to a positive user experience.Printer Top-ups: Spearheaded printer top-up operations, guaranteeing uninterrupted access to essential resources for staff and students.Student Helpdesk and Reception Coverage: Demonstrated adaptability by providing coverage at the reception desk, managing inquiries, and ensuring a welcoming environment.

Auckland, New Zealand

- Thrived in a dynamic, fast-paced setting dedicated to exceptional customer service at Tank New Zealand.- Demonstrated efficiency in producing top-notch products, focusing on speed and quality.- Successfully managed the accurate and timely fulfilment of Online and UberEats orders.- Proven ability to collaborate and communicate effectively with co-workers, fostering a cohesive team environment.

Auckland, New Zealand

-Thrived in a bustling front-of-house setting, seamlessly managing customer interactions at the counter and supporting kitchen operations.- Expertly operated POS cash register, efficiently processing payments via credit/debit cards.- Diligently upheld high cleanliness and safety standards to ensure a welcoming and secure environment.- Demonstrated a customer-centric approach, delivering attentive services tailored to individual needs.

Bachelor Of Commerce/Property, Accounting And Information Systems

Activities and Societies: Taiwanese and New Zealand Student Association (TANSA), Auckland University Property Students Society (AUPSS).

National Certificate Of Education (Ncea) - Level 1, 2, 3

Activities and Societies: IT Crowd Committee Member, eSports club, Chess Club