Grace Yoder Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, Michigan, United States

Lansing, Michigan, United States

• Departments: Center for Data Science (July 2016- Current), Academic Affairs (March 2016-July 2016), Engaged Student Learning & Enrollment Management/Program Innovation (March 2015-March 2016)
• Manage daily office operations by ordering office supplies, managing departments budget, reconciling expenses, assisting with travel arrangements, sending internal/external communications, maintaining reports, and.
• Provide clerical support including, scheduling reoccurring meetings, maintaining administrator calendars, producing reports, and planning events and activities
• Maintain collaborative relationships with divisions, departments, faculty, staff, students, and community members with a high degree of confidentiality and professionalism
• Use college systems to enter and track work requests (Moving Services, Physical Plant, Catering, etc.) purchasing requisitions, LCC credit card transactions, expense reports for self and administrators, room.
• Provide professional customer service and accurate college-wide information for internal and external customers both face-to-face and over the phone

Midland, Michigan, United States

• Demonstrate professionalism along with strong communication skills to assist students, faculty, staff, parents and vendors over the phone and in person
• Effective conflict resolution skills to diffuse upset students
• Utilize attention to detail when scheduling student appointments
• Assist with management of front desk operations and maintain confidentiality of all student academic records
• Process monthly credit card statements for faculty and prepare accounts payables using Excel