Client Mandates:Collaborate with the Managing Partner and Head of People Management & Business Development to deliver exceptional service and innovative solutions to our clients, ensuring their success is our top priority.Outplacement Services:Provide expert outplacement services to guide clients through transitions and change, supporting their workforce with empathy and expertise.Training and Workshops:Contribute to the development and facilitation of tailored training sessions and workshops, empowering clients to enhance their workforce.Strategic Initiatives:Partner with our team to design, align, and implement key strategic initiatives, driving tangible results and lasting change for our clients.Business Development:Play a pivotal role in shaping our business by utilizing innovative methods to drive sustainable growth and expand our reach within the industry.Digital Marketing Strategy:Collaborate in the creation of a robust digital marketing strategy, enhancing our online presence and engaging with our target audience effectively to stay ahead in the digital landscape.Administrative Tasks:Efficiently handle necessary administrative duties and other job-related tasks to ensure the seamless operation of projects and maximize the impact of our efforts.

Conduct one-on-one consultations with clients to assess their career goals, strengths, and weaknesses.Create compelling and customized resumes, CVs, and cover letters that effectively highlight the client's skills, experience, and accomplishments.Help clients define and refine their career objectives.Prepare clients for job interviews by conducting mock interviews and offering feedback.Provide guidance on answering common interview questions and addressing weaknesses.Optimize clients' LinkedIn profiles to enhance their online visibility and professional branding.Inspire and empower clients to take ownership of their career development and job search efforts.

Program Vision and Strategy: Defining a clear and compelling vision for the program, establishing long-term goals and objectives, and creating a strategic plan to achieve them are foundational steps.Program Design and Development: This involves crafting the program's structure, curriculum, and content, understanding and catering to the target audience's specific needs, and establishing program policies, guidelines, and standards.Resource Allocation: Securing funding, building a dedicated team of professionals, and sourcing the necessary tools and technology are vital for successful implementation.Stakeholder Engagement: Building relationships with employers, educational institutions, and participants, collaborating with external partners, and maintaining open communication channels to gather feedback are crucial for program enhancement.Program Implementation: Overseeing day-to-day operations, ensuring adherence to curriculum and standards, and monitoring participant progress while offering support and guidance are key aspects.Monitoring and Evaluation: Regularly evaluating program outcomes, and making data-driven adjustments contribute to the program's success.Compliance and Quality Assurance: Ensuring program compliance with regulations, maintaining and improving program quality, and addressing ethical concerns are essential for program integrity.Networking and Partnerships: Establishing relationships with potential sponsors and partners, collaborating with industry leaders, and seeking opportunities for partnerships with educational institutions enhance the program's relevance.Innovation and Adaptation: Staying updated on industry trends, continuous program innovation, and adapting to the evolving employment landscape are vital to keep the program relevant.Advocacy and Impact: Advocating for career development's importance, sharing success stories, and seeking support and recognition for the program's contributions are key for driving its impact.

Customized Resume Writing: Created tailored and compelling resumes for clients across diverse industries, emphasizing their unique skills, experiences, and accomplishments. This involved conducting in-depth interviews to gather crucial information and selecting the most effective format and content to showcase their qualifications.Cover Letter Crafting: Produced persuasive and effective cover letters that accompanied resumes to grab employers' attention and highlight the clients' alignment with job requirements. Employed exceptional storytelling skills to convey the clients' motivations and enthusiasm.Interview Preparation: Provided one-on-one interview coaching and preparation sessions to clients, empowering them with confidence, strategies, and techniques to excel during job interviews. Conducted mock interviews, offered constructive feedback, and devised personalized interview strategies.Keyword Optimization: Utilized industry-specific keywords and SEO best practices to enhance the visibility of clients' resumes on online job boards and applicant tracking systems (ATS). This resulted in increased resume visibility and improved job application success rates.Market Research: Stayed updated with current job market trends, industry requirements, and employer expectations. Conducted continuous research to ensure that clients' resumes and cover letters were in alignment with industry standards.Client Consultation: Held in-depth consultations with clients to comprehend their career goals, strengths, and preferences, which informed the creation of tailored resumes and cover letters that reflected their unique value propositions.Quality Assurance: Maintained a high standard of quality and accuracy in all documents created, ensuring they were free from errors, inconsistencies, and formatting issues. Revised and refined content as necessary to meet clients' expectations.

HR Administration:- Assisted with day-to-day operations of HR office- Onboarded new staff and ensured they were added to applicable pension scheme- Offboarded staff by filing necessary documents in employee files- Drafted letters for employees upon requestRecruitment:- Assisted with shortlisting and sourcing candidates- Prepared interview packs and scheduled interviews- Conducted initial orientation for newly hired employees- Sent regrets to unsuccessful candidatesTraining & Development:- Provided administration and coordination for training- Prepared attendance registers and maintained recordsHR Projects Management:- Coordinated company events- Built online soft copies for staff files and important HR documents- Oversaw all HR projects and took minutes where necessaryRecord Maintenance:- Maintained current HR files and databases- Updated and maintained employee benefits and employment status records- Maintained records related to grievances, performance reviews, and disciplinary actions- Performed file audits to ensure all required employee documentation was collected and maintained- Assisted with exit interviews and completed termination paperwork

- Coordination: Assist in performance management and appraisal process- Auditing: Identify and close gaps through staff audits- Staff Records: Manage and update staff records, ensure HR information is current- Leave Administration: Manage leave applications for employees- Recruitment: Announce job vacancies, shortlist candidates, prepare interview documentation and employment offers- Disciplinary: Assist in staff disciplinary proceedings in compliance with employment law

- Filling employees’ documents.- Conduct background check for prospective employees- Supervise office cleaners to ensure cleanliness- Update leave schedule and records