Grace (Anders) Henson Email & Phone Number

Harrisburg, Pa, Us

Providence, Ri, Us

Providence, Ri, Us

1506 Ma Zaandam, Nl

Providence, Ri, Us

Responsible to increase distribution of UNFI product while acting as an interface between field sales and sales management. Promote pfofitable sales, expense control and product category management. Focus on executing business plans and brand building including creating and presenting business reviews. Manage key objectives and market development funds. Responsible for managing projects including POG oversight and new item set up for new store/remodels.

Developed business plan, design and layout for a new retail coffee shop/restaurant.Researched and acquired capital equipment. Managed daily functions including ordering, pricing, menu selection, scheduling, interviewing and hiring, payroll, accounts receivable/payable, advertising, marketing, managing and training employees. Maintained award-winning level of customer service and satisfaction.

Supervise and coordinated the internal sales team and administrative support team activities, events, meetings and communications. Trained and mentored the internal sales support and administrative support teams which has developed skills that would be helpful as an Account Manager. Conceive, develop and implement processes and activities within the sales department resulting in increased loan volume. Work cooperatively with all departments within CampusDoor to support loan growth.

Greater Chicago Area, Il, Us

Region Category Planner 2002 - 2004 Responsible for providing sales region with business building programs and expertise for assigned product categories.Served as liaison between field sales group and HQ for the development and implementation of customer and consumer focused programs.• Tracked, analyzed and developed category business plans and allocated volume and trade promotion spending levels enabling region to meet/exceed category share and volume goals for 2002, 2003 and 2004 YTD which has developed skills that would be helpful as an Account Manager.• Analyzed, helped to prepare and presented an extensive category review of Ready To Drink Beverages to HQ to determine how to grow share in the Washington region resulting in incremental funding.

Responsible to estimate and deliver quarterly/annual category tonnage plans and meet new item introduction goals. Executed all pricing plans and monitored results which has developed skills that would be helpful as an Account Manager. Reduced/eliminated deductions. Conducted customer business review by category and implemented volume increasing programs.• Integral member of Customer Business Team (Giant Carlisle) that won the prestigious Circle of Excellence Award in both 2001 and 2002 as best CBT in the Eastern Region of Kraft Foods, based upon customer satisfaction, volume, ingenuity and efficiency.• Vigilantly executed customer plans resulting in achieving 106% of plan in 2002.• Drove merchandising and distribution gains on Jell-0 by persuading Giant to agree to all 5 components of a “Strive for Five” program, enabling them to earn incremental dollars. Exceeded the goal by influencing Giant to reinvest those dollars into additional merchandising programs.

Increased volume and customer satisfaction for assigned retail customers by making regular sales calls utilizing a consultative approach.• Honored as "Preferred Vendor" by Saylor's Market in 1996 for providing superior customer satisfaction while meeting/exceeding volume goals.• Exceeded Q4 sales blitz goal by 20%• Promoted to Customer Category Manager after 9 months.

• Managed customer orders from receipt through payment focusing on cost containment and business building initiatives. • Provided prompt and effective handling of customer and sales inquiries.