Direct teams and strategies effectively to deliver exceptional revenue growth. Manage customer engagement plans, financials, P&L, go-to-market planning, partnership cultivation, KPI reporting, marketing operations and sales planning.► Directed and trained 11 direct reports, including AEs, AMs, SDRs, and Marketing► Recovered $750K of revenue loss due to Covid-19 by launching a new product line► Grew YOY new customer revenue by 37% after creating new revenue streams, implementing omni channel sequencing strategies to gain market share, and redesigning team roles and responsibilities ► Achieved a 98% customer retention rate by proactively anticipating needs and providing exceptional service to nurture relationships, including the sending of handwritten thank you notes and surprise gratitude gifts► Implemented a Salesforce Playbook, which improved CRM data accuracy by 90%, boosted forecasting accuracy, and supported executive strategic planning► Established sales tools, vendor negotiation processes, pricing plans, and GTM plans for cloud-based SaaS products► Revived marketing and sales operations by breaking down silos to improve collaboration and increase productivity, resulting in enterprise sales and SMB sales growth ► Promoted to the executive team within 6 months and served as a key contributor to sales and marketing success

Innovated and implemented national branding and marketing campaign strategies for a multi-million-dollar operation. Created a positive and productive workforce culture, set standards of operational excellence, reduced costs, trained teams, delivered top financials, and guided innovative marketing initiatives.► Managed annual budget with full P&L accountability for performance against immediate and long-range corporate while leading a team of 9 direct reports► Saved $72K annually by establishing Hybrid Mail for global patient bereavements and standardized filing process► Grew market presence by 52% over 2 years through an integrated social media campaign► Spearheaded the development and deployment of a patient app that boosted patient satisfaction after integrating EMR and Salesforce to allow patients to cancel and schedule appointments virtually► Launched the “Better Together” campaign with an employee spotlight to attract and retain top talent as well as to improve employee engagement► Recruited initially as a Marketing Project Manager and was promoted to Director in less than 1 year►Established strategic direction and executed campaigns across all major online marketing channels including email, SEO, PPC, and social media; and grew/optimized online presence through deployment of digital strategies. ► Spearheaded creating new brands for product, managed pilot and rollout of new product, and executed memorable marketing campaigns.

Delivered significant business growth by developing and executing custmer-centric, data-driven strategic plans. Led marketing, sales, and technology to drive a start-up organization to the next level.► Delivered corporate presentations and organized company events to establish brand awareness and engagement► Strategized growth and sales enablement plans by effectively harnessing the sustainability trend in the B2B space ► Developed a business roadmap for brand positioning to improve sales growth through strategic planning, go-to-market strategies, business expansion, and relationship building► Created all external and internal written marketing and promotional materials to support the brand vision► Built the rebranding strategy, and created collateral and assets utilizing Mailchimp, WordPress, and Adobe

Worked strategically, organizing events and building relationships with students, parents, families, and cross-functional teams to achieve record-breaking enrollment and retention metrics.► Identified prospects by cold calling 50-70 individuals daily► Established enrollment marketing plans and monitored programs to ensure new student targets were met► Built and maintained key relationships to achieve a high retention rate

Helped the CEO increase profits by researching and cold calling large investment properties. Balanced multiple tasks effectively with attention to detail and remained adaptable to shifting priorities.► Generated quarterly reports for senior management and key investors to support strategic decision-making► Saved 20% by negotiating new contracts with vendors and performed cost analysis on multiple vendor contracts ► Prepared investor presentations with the value proposition to secure funding for real estate opportunities► Spearheaded due diligence for all commercial real estate opportunities before closing to ensure accuracy and data integrity for investments