Grace Marji, Mba Email & Phone Number

New York, Ny, Us

Long Island City, Ny, Us

Walnut Creek, California, Us

Oak Park, Michigan, Us

Direct teams and strategies effectively to deliver exceptional revenue growth. Manage customer engagement plans, financials, P&L, go-to-market planning, partnership cultivation, KPI reporting, marketing operations and sales planning.► Directed and trained 11 direct reports, including AEs, AMs, SDRs, and Marketing► Recovered $750K of revenue loss due to Covid-19 by launching a new product line► Grew YOY new customer revenue by 37% after creating new revenue streams, implementing omni channel sequencing strategies to gain market share, and redesigning team roles and responsibilities ► Achieved a 98% customer retention rate by proactively anticipating needs and providing exceptional service to nurture relationships, including the sending of handwritten thank you notes and surprise gratitude gifts► Implemented a Salesforce Playbook, which improved CRM data accuracy by 90%, boosted forecasting accuracy, and supported executive strategic planning► Established sales tools, vendor negotiation processes, pricing plans, and GTM plans for cloud-based SaaS products► Revived marketing and sales operations by breaking down silos to improve collaboration and increase productivity, resulting in enterprise sales and SMB sales growth ► Promoted to the executive team within 6 months and served as a key contributor to sales and marketing success

Troy, Mi, Us

Innovated and implemented national branding and marketing campaign strategies for a multi-million-dollar operation. Created a positive and productive workforce culture, set standards of operational excellence, reduced costs, trained teams, delivered top financials, and guided innovative marketing initiatives.► Managed annual budget with full P&L accountability for performance against immediate and long-range corporate while leading a team of 9 direct reports► Saved $72K annually by establishing Hybrid Mail for global patient bereavements and standardized filing process► Grew market presence by 52% over 2 years through an integrated social media campaign► Spearheaded the development and deployment of a patient app that boosted patient satisfaction after integrating EMR and Salesforce to allow patients to cancel and schedule appointments virtually► Launched the “Better Together” campaign with an employee spotlight to attract and retain top talent as well as to improve employee engagement► Recruited initially as a Marketing Project Manager and was promoted to Director in less than 1 year►Established strategic direction and executed campaigns across all major online marketing channels including email, SEO, PPC, and social media; and grew/optimized online presence through deployment of digital strategies. ► Spearheaded creating new brands for product, managed pilot and rollout of new product, and executed memorable marketing campaigns.

Farmington, Michigan, Us

Delivered significant business growth by developing and executing custmer-centric, data-driven strategic plans. Led marketing, sales, and technology to drive a start-up organization to the next level.► Delivered corporate presentations and organized company events to establish brand awareness and engagement► Strategized growth and sales enablement plans by effectively harnessing the sustainability trend in the B2B space ► Developed a business roadmap for brand positioning to improve sales growth through strategic planning, go-to-market strategies, business expansion, and relationship building► Created all external and internal written marketing and promotional materials to support the brand vision► Built the rebranding strategy, and created collateral and assets utilizing Mailchimp, WordPress, and Adobe

Atlanta, Georgia, Us

Worked strategically, organizing events and building relationships with students, parents, families, and cross-functional teams to achieve record-breaking enrollment and retention metrics.► Identified prospects by cold calling 50-70 individuals daily► Established enrollment marketing plans and monitored programs to ensure new student targets were met► Built and maintained key relationships to achieve a high retention rate

Southfield, Mi, Us

Helped the CEO increase profits by researching and cold calling large investment properties. Balanced multiple tasks effectively with attention to detail and remained adaptable to shifting priorities.► Generated quarterly reports for senior management and key investors to support strategic decision-making► Saved 20% by negotiating new contracts with vendors and performed cost analysis on multiple vendor contracts ► Prepared investor presentations with the value proposition to secure funding for real estate opportunities► Spearheaded due diligence for all commercial real estate opportunities before closing to ensure accuracy and data integrity for investments

Master Of Business Administration (M.B.A.)

Bachelor Of Arts (B.A.), Marketing