Grace Castagnella Email & Phone Number

Sydney, New South Wales, Australia

• ► Greet and ensure the patients experience is welcoming and engaging in any contact they have with the clinic. Effectively respond to enquiries in person; on the phone, by email;► Patient database management including.
• prepare patient accounts and process medicare rebates, health fund rebates and payments via HICAPS, EFTPOS, and Medicare Online;
• issue invoices and conduct payment reconciliation;
• process invoices for third party payments (CTP and Work Cover); and
• processing and billing NDIS clients.► Debt collection recovery: follow-up of outstanding Third Party accounts frequently;► Prepare and follow up regularly on all relevant Workers Compensation and CTP Allied Health.

Sydney, Australia

The purpose of this position is to support the delivery of effective physiotherapy treatment to patients; provide positive patient experiences in their dealings with our clinic; and ensure services are delivered efficiently and effectively. This role encompasses a range of office and administration responsibilities aimed in contributing to the ongoing.

Sydney, Australia

Provided a range of specialised senior-level executive; business and secretarial support services to the General Manager, Distribution. Assisted the General Manager to address the complexities of their role and to achieve business objectives. Ensured all facets of the General Manager’s role and responsibilities were administered and supported effectively.

Sydney, Australia

Provided structured and diverse administrative support to the LSP team in the Program Management Office and adhoc executive support to the Head of Major Program Delivery (General Manager level). The Legacy Simplification Program (LSP) was one of Suncorp Group’s strategic priorities to simplify and standardise the products, processes, and policy systems.

Sydney, Australia

Provided senior-level executive support and assistance to the Executive General Manager/Life Chief Risk Officer (EGM CRO) and effective and efficient administrative support to his 14 team members comprising compliance; risk; and regulatory affairs and governance. Key responsibilities included:► managed the EGM CRO's complex diary schedule and necessitated.

Sydney, Australia

Worked with the same Executive for 7 years consecutively. Roles fulfilled were as follows:► Executive Assistant to Chief Underwriting Officer, Asia;► Personal Assistant to Acting Chief Operating Officer, Asia; &► Personal Assistant to General Manager, Australian Intermediaries.Providing specialised high-level executive support to the Executive (i.e. Chief.

Sydney, Australia

The General Manager, Australian Intermediaries was appointed as Acting Chief Operating Officer, Asia on a one-year secondment. This assignment involved the development and implementation of QBE's profitable growth strategy in Asia.During this transitional period, also supported the Acting General Manager, Australian Intermediaries. This was fulfilled by.

Sydney, Australia

Provided specialised high-level executive support to the General Manager and administration support to his 10 team members.

Sydney, Australia

Provided specialised high-level executive support to the Department Head (General Management level) and his team.Similar to my previous role, continued my extensive liaison with APRA. Successfully planned and organised two annual APRA prudential supervisory visits. Provided administrative Board/Executive Committee management reporting assistance to the.

Sydney, Australia

Provided extensive executive and high-level administrative support to the Department Head (General Management level) and his team. Provided four years of strong and very frequent liaison with the regulator, Australian Prudential Regulation Authority (APRA). Built and strengthened a solid rapport and relationship with senior APRA personnel. Successfully.

Sydney, Australia

Worked in diverse business units for almost 18 years. Roles fulfilled were as follows:(2000 - 2002)Executive Assistant to General Manager, eBusiness;(1999 - 2000)Executive Assistant to Chief Executive, Year 2000 (Y2K) Project;(1997 - 1999)Personal Assistant to Head of Human Resources and Head of Onshore Corporate & Institutional Business;(1995.

Statement Of Attainment - Medical Reception And Terminology

Diploma Of Business

Certificate Iv - Management And Team Leadership

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Secretarial Studies And Honorary Certificate