Grace Daw Email & Phone Number

Birmingham, United Kingdom

- Working on a fast pace store with an annual turn over of £11 million.- Working with management team to challenge new ideas & generate action plans to maximise sales.- Challenging and developing team of 15 to deliver high visual standards at all times.- Following brand guidelines to ensure the customers has the best shopping experience on the high street.

Birmingham, United Kingdom

• Working with VM Manager and sales team to increase sales and achieve commercial goals.• Organising the successful utilisation of floor space throughout womenswear; including 10 in-house brands and departments and multiple concessions. • Developing and maintaining visual sites, in line with brand guidelines, to create interest and theatre in-store.• Analysing sales figures to identify opportunities and threats.• Delivering weekly floor moves, mannequin styling and window installation updates.• Coaching other team members and sales associates to ensure visual standards are maintained and also to promote brand awareness. • Participate in event planning, e.g. fashion shows and pop-up stores.

Birmingham Bullring

• Ensuring area was working commercially for the store by analysing figures on both a weekly and daily basis.• Using commercial knowledge to merchandise stock effectively.• Constantly communicating with team across the store about new and upcoming trends to promote product knowledge and brand awareness.• Assisting other stores across the business when necessary.

Whilst working at Selfridges I developed my customer service skills and broadened my knowledge of the retail industry. I had the responsibility of processing delieveries and making sure that the stock went out on the floor.