Grace Demaio

Grace Demaio Email and Phone Number

Settlement Officer
Grace Demaio's Location
Sydney, New South Wales, Australia, Australia
About Grace Demaio

I am a self-motivated Operations Professional with a positive ‘can do’ attitude. I have a wealth of experience in banking and finance with expertise in Discount Securities, Settlements and Home Loan. Recognised as a strong team player, I have the ability to build relationships with a diverse range of people at all levels.My key skills include researching, analysing, organising and prioritising, and I have excellent attention to detail with an impeccable record of zero errors. I have been commended by previous managers for my willingness to learn new roles and systems, and enjoy contributing the team and organisational goals.I hold the Australian Financial Market Associations (AFMA) AccreditationExpertise offered includes:Relationship Management Skills - hands on experience working both face-to-face with the customer as well as communicating within the back office operational environment via phone and emailSubject Matter Expert in Financial Market Operations, Settlements (Australian and New Zealand) – Discount Securities, Commercial Paper, New Zealand Bonds, Repossessions, and Safe CustodyWealth of experience in Homeloan’s including new loan applications, settlements, discharge and loan payoutFlexible and adaptable, willing to take on increased responsibility and step up when required to work through peak volume periods

Grace Demaio's Current Company Details

Settlement Officer
Grace Demaio Work Experience Details
  • Jpmorgan Chase & Co.
    Cash Prep Specialist
    Jpmorgan Chase & Co. Mar 2016 - Sep 2017
    85 Castlereagh Street , Sydney
    • Ensuring that cash transactions are executed, confirmed and settled in a timely manner• Responsible for monitoring cash transactions into the settlement systems • Resolving any issues or queries raised by clients middle office• Manage payments via Swift (MT103,202), Exigo, RITS, Austraclear• Manage cash payments and reconciliation • Perform various intraday checks between systems to ensure transactions flows to Exigo• Coordinate and facilitate resolutions of cash transactions discrepancies within timeframe• Prepare and process ATO refunds, AUD and foreign currency cheque deposits • Following processes and ensuring mitigation of risk
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  • Commonwealth Bank
    Securities Settlement Officer
    Commonwealth Bank Oct 2008 - Nov 2015
    Sydney, Australia
    My role is responsible for the timely settlement of securities transactions such as discount securities, commercial bills, commercial paper, New Zealand bonds and discount security, safe custody (cash ) transactions and security repurchase agreement (repos). Duties include:• Coordinating with counterparties for investigation of non matching trades and set out a resolution• Resolving discrepancies with pricing and maturity dates against actual movement in the system• Investigation and clearance of unreconciled amounts in the various suspense accounts• Ensuring all exceptions are followed up and resolved in a timely manner with adequate audit trails • Attending to issues and escalating trade settlements promptly and in a timely basis• Updating the murex system with standard settlement instructions and clearing centres
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  • Commonwealth Bank
    Premium Service Consultant | Commercial Lending Bills And Banking Transactions
    Commonwealth Bank Nov 2005 - Oct 2008
    Sydney, Australia
    In this role I was In-charge of fixed rate bills drawdown/prepayment and termination. Duties included:• Direct coordination with Dealers at Global Markets, Branches and Portfolio Managers• Liaised directly with clients for commercial bill rollovers, savings and business accounts• Processed bills, maturing and rolling, grossing up bill figures to obtain net value for clients• Resolved clients queries and complaints regarding any processing errors refunds for the adjustment of any line fees and pricing issues
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  • Commonwealth Bank
    Assistant Relationship Manager | Premium Financial Services
    Commonwealth Bank Oct 2004 - Nov 2005
    Sydney, Australia
    Working in the branches, this was a customer facing role where I assisted the Relationship Manager with their portfolio, as well as coordinated with brokers, valuers and solicitors relating to homeloans. Duties included: • Fulfilled customer financial needs by identifying sales and referral opportunities• Analysed financial statements of new clients and evaluate all loan documents• Processed valuation request, bank guarantees, and obtained home loan payout figures • Completed assessment for discharges, partial release, substitution and home loans• Assisted clients in the application and processing of personal loans, credit cards, overdrafts, home loan and maintain necessary documents for all operations and maintain effective relationship with client
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  • Commonwealth Bank
    Premium Service Consultant | Mortgage Discharges
    Commonwealth Bank Oct 2004 - Nov 2005
    Sydney, Australia
    Liaised with Mortage Services, Relationship Managers, clients, solicitors and other financial institution in relation to discharge and home loan security documentation queries. Duties included:• Resolve client queries in relation to repaid loans, discharges, title dealings and payout request• Processed release of security request, ensuring the Banks security procedures are adhered to• Calculated loan value ratio to ensure within bank lending margin• Processed loan discharges and liaised with clients and conveyancers to organise payment of current loans
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  • Commonwealth Bank
    Personal Lending Specialist | Lending Support Team
    Commonwealth Bank Jan 2001 - Dec 2002
    Sydney, Australia
    A branch support role where I administered and arranged loan funds to be drawn and ensured all security documents received. Responsibility also included the preparation of settlement instructions, branch liaison, as well as customer and solicitor contact in relation to execution of documents.
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  • Commonwealth Bank
    Customer Service | Teller | Personal Business Assistant
    Commonwealth Bank 1996 - 2000
    Sydney, Australia
    Prior to 2000 I undertook several roles within the branch. Duties ranged from:• Opening new accounts and performing 'know your client' procedures for new clients• Addressing queries of other branches and branch operations• Sales and Service to wide range of different clients for different needs• General day to day banking and maintenance to client information
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Grace Demaio Skills

Settlement Discount Securities Murex Ms Office Relationship Management Banking Home Equity Loans Mortgage Lending Business Relationship Management Home Loans Mortgage Servicing Discharges Customer Service Mortgage Banking Commercial Paper New Zealand Bonds Safe Custody Loan Payout

Grace Demaio Education Details

Frequently Asked Questions about Grace Demaio

What is Grace Demaio's role at the current company?

Grace Demaio's current role is Settlement Officer.

What schools did Grace Demaio attend?

Grace Demaio attended University Of San Jose-Recoletos.

What skills is Grace Demaio known for?

Grace Demaio has skills like Settlement, Discount Securities, Murex, Ms Office, Relationship Management, Banking, Home Equity Loans, Mortgage Lending, Business Relationship Management, Home Loans, Mortgage Servicing, Discharges.

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