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Grace Dial Email & Phone Number

Communication | Training and Coaching | Instructional Design | at EPX: EPERFORMAX CONTACT CENTERS
Location: Quezon City, National Capital Region, Philippines 8 work roles 3 schools
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Role
Communication | Training and Coaching | Instructional Design |
Location
Quezon City, National Capital Region, Philippines
Company size

Who is Grace Dial? Overview

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Quick answer

Grace Dial is listed as Communication | Training and Coaching | Instructional Design | at EPX: EPERFORMAX CONTACT CENTERS, a company with 1930 employees, based in Quezon City, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Grace Dial.

Grace Dial previously worked as Global Communications Trainer at Epx: Eperformax Contact Centers and Product Trainer at Eperformax Contact Centers & Bpo. Grace Dial holds Bachelor Of Secondary Education, English Language And Literature, General from Universidad De Manila.

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EPX: EPERFORMAX CONTACT CENTERS

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Profile bio

About Grace Dial

Licensed Professional Teacher with proven expertise in ESL instruction, training and coaching, talent acquisition, customer service excellence, and professional writing. Skilled at fostering growth, building strong teams, and delivering impactful results in diverse professional environments.

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Grace Dial's current company

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EPX: EPERFORMAX CONTACT CENTERS
Epx: Eperformax Contact Centers
Communication | Training and Coaching | Instructional Design |
manila, manila, philippines
Website
Employees
1930
AeroLeads page
8 roles

Grace Dial work experience

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Global Communications Trainer

Current

Experienced Trainer and Coach specializing in communication skills development and customer service excellence.Proven ability to:Design and deliver effective training sessions focused on communication, ensuring employees confidently and professionally interact with clients and customers.Assess employee development needs and create tailored coaching.

Apr 2024 - Present

Product Trainer

As a dedicated Training and Development Professional, I specialize in delivering engaging and effective program-specific and ePerformax trainings and orientation.Key accomplishments and responsibilities include:Leading comprehensive training sessions to successfully transfer essential knowledge, skills, and behaviors to incoming trainees and.

Oct 2022 - Mar 2024

English Teacher

Quezon City, National Capital Region, Philippines

Licensed Professional Teacher | English & Literature Educator | Student Development SpecialistClass Adviser | 2017-2022Led parent-teacher meetings to discuss student progress and provide academic support.Prepared student records for smooth transitions to university or senior high school.Senior High School (SHS) Grade 12 English & World Literature Teacher |.

Aug 2017 - Aug 2022

English Instructor

Laloma Bible College

Quezon City, National Capital Region, Philippines

Developed and prepared instructional materials to enhance learners' communication skills.Taught grammar, conversational English, speech, writing, and reading to Bible college students.Designed and implemented an English curriculum tailored to meet students' specific needs and learning.

Jun 2012 - Dec 2017

Assistant Manager And Human Resource Assistant

Pasig, National Capital Region, Philippines

Supervised team leaders in the creation of effective learning materials to enhance instructional quality.Coached and mentored new teachers, helping them improve their teaching methods and classroom management.Conducted interviews to assess and recruit prospective teachers for the company.Organized and led ESL-related seminars to support continuous.

Aug 2011 - Aug 2017

English Second Language Teacher

Developed engaging learning materials to support student progress across various language skills.Taught beginner to advanced levels, delivering both one-on-one and group lessons tailored to individual learning needs.Instructed courses in phonics, speaking, business English, writing, grammar, and test preparation (IELTS, TOEIC, TOEFL).Edited and proofread.

Aug 2008 - Aug 2011

Preschool Teacher

Quezon City, National Capital Region, Philippines

Developed a creative and age-appropriate curriculum tailored to the needs of preschool children.Utilized a variety of educational techniques, including storytelling, educational play, and media, to engage and teach young learners.Observed and assessed each child’s progress, providing individualized support to enhance social competencies and build.

May 2015 - May 2017

Customer Service Representative

Philippines

Addressed and resolved customer inquiries promptly, ensuring high levels of client satisfaction.Processed orders, forms, applications, and requests, maintaining accurate and updated customer records.Actively upsold products, contributing to increased sales and customer engagement.

Aug 2006 - Aug 2008
Team & coworkers

Colleagues at EPX: EPERFORMAX CONTACT CENTERS

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3 education records

Grace Dial education

Master Of Education - Med, English Language And Literature/Letters

National Teachers College

Theology

Laloma Baptist Institute
FAQ

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What company does Grace Dial work for?

Grace Dial works for EPX: EPERFORMAX CONTACT CENTERS.

What is Grace Dial's role at EPX: EPERFORMAX CONTACT CENTERS?

Grace Dial is listed as Communication | Training and Coaching | Instructional Design | at EPX: EPERFORMAX CONTACT CENTERS.

Where is Grace Dial based?

Grace Dial is based in Quezon City, National Capital Region, Philippines while working with EPX: EPERFORMAX CONTACT CENTERS.

What companies has Grace Dial worked for?

Grace Dial has worked for Epx: Eperformax Contact Centers, Eperformax Contact Centers & Bpo, Grace Christian College, Inc., Laloma Bible College, and Talkpia Inc..

Who are Grace Dial's colleagues at EPX: EPERFORMAX CONTACT CENTERS?

Grace Dial's colleagues at EPX: EPERFORMAX CONTACT CENTERS include Vincent Villa, Richelle Labajo, Ednalyn Bernabe, Narymae Codilla, and Barry Michael Abad.

How can I contact Grace Dial?

You can use AeroLeads to view verified contact signals for Grace Dial at EPX: EPERFORMAX CONTACT CENTERS, including work email, phone, and LinkedIn data when available.

What schools did Grace Dial attend?

Grace Dial holds Bachelor Of Secondary Education, English Language And Literature, General from Universidad De Manila.

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