Grace Riley Email & Phone Number

Richmond, Virginia, United States

• Effectively input, track, and communicate case updates to colleagues and clients in a fast-paced, high-volume office• Leverage technical and data entry skills to maintain an organized case management system• Apply time management skills, flexibly assisting colleagues as needed to support a team• Engage in continuous training to develop investigation and paralegal support skills

Richmond, Virginia, United States

• Pursued continuous research to provide detailed and accurate historical information• Built rapport with visitors through outstanding customer service

Richmond, Virginia, United States

• Enabled a successful 2023 General Assembly session by providing nonpartisan support to the office of a state senator• Leveraged technical and data entry skills to maintain organized spreadsheets• Directed phone calls, welcomed visitors, took thorough notes, and communicated accurate information

Williamsburg, Virginia, United States

• Collaborated with the Executive Team to host an annual case competition, aimed at formulating sustainable solutions to international development challenges• Expanded the organization’s scope beyond William & Mary by networking with academics and student organizations, recruiting competitors from universities throughout the U.S.• Captured detailed meeting minutes• Maintained high levels of communication with internal and external contacts throughout the event• Served as a welcoming and helpful ambassador to guests from business, academia, NGOs, and government

Williamsburg, Virginia, United States

• Transferred the case competition online within one week, amid statewide cancellations due to the COVID-19 pandemic• Adapted immediately to new platforms and procedures, acting as a contact for tech support throughout the event • Enabled the competition to proceed on schedule, hosting 19 student teams and 20 professional guests

Williamsburg, Virginia, United States

• Supported the Survey Practice Team mission to find and organize information on institutions and officials of low- and middle-income countries• Balanced efficiency and attention to detail while using open-source data collection, identifying and updating data points for more than 600 institutions in 4 countries• Sought additional responsibilities, including reviewing Russian-language translations, to support development of the 2020 Listening to Leaders Survey