Grace Riley Email & Phone Number

Richmond, Virginia, United States

• Effectively input, track, and communicate case updates to colleagues and clients in a fast-paced, high-volume office
• Leverage technical and data entry skills to maintain an organized case management system
• Apply time management skills, flexibly assisting colleagues as needed to support a team
• Engage in continuous training to develop investigation and paralegal support skills

Richmond, Virginia, United States

• Pursued continuous research to provide detailed and accurate historical information
• Built rapport with visitors through outstanding customer service

Richmond, Virginia, United States

• Enabled a successful 2023 General Assembly session by providing nonpartisan support to the office of a state senator
• Leveraged technical and data entry skills to maintain organized spreadsheets
• Directed phone calls, welcomed visitors, took thorough notes, and communicated accurate information

Williamsburg, Virginia, United States

• Collaborated with the Executive Team to host an annual case competition, aimed at formulating sustainable solutions to international development challenges
• Expanded the organization’s scope beyond William & Mary by networking with academics and student organizations, recruiting competitors from universities throughout the U.S.
• Captured detailed meeting minutes
• Maintained high levels of communication with internal and external contacts throughout the event
• Served as a welcoming and helpful ambassador to guests from business, academia, NGOs, and government

Williamsburg, Virginia, United States

• Transferred the case competition online within one week, amid statewide cancellations due to the COVID-19 pandemic
• Adapted immediately to new platforms and procedures, acting as a contact for tech support throughout the event
• Enabled the competition to proceed on schedule, hosting 19 student teams and 20 professional guests

Williamsburg, Virginia, United States

• Supported the Survey Practice Team mission to find and organize information on institutions and officials of low- and middle-income countries
• Balanced efficiency and attention to detail while using open-source data collection, identifying and updating data points for more than 600 institutions in 4 countries
• Sought additional responsibilities, including reviewing Russian-language translations, to support development of the 2020 Listening to Leaders Survey