Grae Felion Email & Phone Number

Milwaukee, Wisconsin, United States

Milwaukee, WI

Milwaukee, WI

Milwaukee, WI

Use top tier customer service to care for opera patrons while purchasing tickets and attending shows. Manage all ticket sales using both Archtics and Ticketmaster and coordinate with the Marcus Center to guide their ticket selling. Compile financial reports for single and season tickets and analyze data to continue to grow sales. Assist marketing and.

Milwaukee, WI

Seasonal ticket seller for the duration of Summerfest. Sold tickets using Archtics and assisted with will call pick up using Ticketmaster Host. Answered phone calls to provide information to guests about tickets and other general questions. Used top-tier customer service and patience.

Milwaukee, WI

Sell tickets using Ticketmaster Host, to all BMO Harris Bradley Center events, from Bucks games to Disney on Ice. Use top tier customer service to help create lasting memories for patrons. Help with will call and guest services as needed.

Naples, FL

• Acted as interim Company Manager/Audience Services Manager as new employees were hired
• Attend all performances and manage all front of house duties during runs of shows, including patron interaction, coordinating and facilitating volunteer schedules, ticket sales, overseeing concessions, seating, and all.
• Sold tickets to events using OvationTix as well as maintain ticketing structure for current season
• Prepare weekly ticket sales reports for Office Manager
• Assist with development needs and manage Thank You letters for all donations

Naples, Florida Area

• Assisted with marketing tasks as needed including maintaining Gulfshore Playhouse’s Facebook page and creating occasional graphic design work
• Attended all performances and assisted with all front of house duties during runs of shows, including patron interacting, coordinating and facilitating volunteer schedules, overseeing concessions, seating, and front.
• Sold tickets to events using OvationTix
• Prepared weekly ticket sales reports for Office Manager

Greenhill Center Of The Arts

• Sold tickets to on campus events including events for the Young Auditorium, the Theatre/Dance Department, Music Department, and Athletic Department
• Maintained member list for the Young Auditorium and act as a liaison for the box office and the Young Auditorium

Whitewater, WI

• Answered and directed phone calls
• Processed school matinee ticket requests
• Assisted Ken Kohberger, executive director, with projects related to programming the Young Auditorium

UW-Whitewater

• Create promotional material such as posters, programs, postcards, and press releases
• Heavily focused on Adobe InDesign

UW-Whitewater

• Assist Department Costumer in building costumes for all the shows put on by the Theatre/Dance Department
• Supervise and instruct other students

UW-Whitewater Greenhill Center Of The Arts

• Managed a 412 seat theatre and a black box theatre
• Trained volunteer ushers
• Maintained strong communication with stage manager and box office staff during performances to ensure a high quality experience for patrons
• Assisted with customers, complaints and emergencies
• Maintained a welcoming atmosphere in the lobby

Whitewater, WI

• Prepare and facilitate biweekly member meetings, create agendas for meetings
• Assist in programming 40% of the Young Auditorium’s season
• Correspond with performing arts agencies
• Attended 2012 and 2013 Arts Midwest Conference to make connections with agents and research acts to bring to Young Auditorium

Janesville, Wisconsin

• Maintained the Janesville Irish Fest webpage and Facebook page
• Assisted in marketing for Irish Fest using JEM grant funds
• Contacted Irish clubs around the state to invite them to the festival
• Used constant contact to create and send newsletters

• Student representative for UW-Whitewater
• Attended board meetings

Madison, Wisconsin Area

• Assisted in social media upkeep
• Wrote from the intern articles for the monthly newsletter
• Created new membership brochure and other projects needing graphic design work
• Researched topics as needed to provide information for future projects

Young Auditorium

• Maintain member relationships, attended meetings, and write minutes
• Researched and presented 10 dance companies to committee for selection
• Assist in programming 40% of the Young Auditorium’s season
• Correspond with performing arts agencies
• Attended 2011 Arts Midwest Conference in order to make connections with agents and research acts, specifically dance companies, to bring to Young Auditorium