Grace Feltenbarger Email & Phone Number

Bothell, Washington

- Dedicated first point of contact for aerospace customers; promote strong communication, develop strong working relationships, act as voice of customer internally.- Track customer metrics, develop improvement plans, lead cross-functional teams, and communicate directly with customers (includes problem solving, process improvement, Root Cause Corrective Action analysis, contract negotiations, cost down initiatives, supplier relocations, engineering efforts, and more). - Manage accounts in various stages; at time of contract award, in development phases, in production, and contract close-out.

- Managed teams of sales associates; responsible for monitoring financial performance, developing employees, and guaranteeing adherence to company procedures and expectations.- Write schedules for over 100 associates, assist store manager in maintaining accurate labor forecasting and monitoring adherence to schedules, and act as main Human Resources point of contact within the store.- Lead several initiatives and teams dedicated to positively impacting culture.- Administer training, lead new-hire orientations and onboarding process (present and lead training sessions)

Master Of Business Administration (M.B.A.)

Bachelor Of Business Administration (Bba), Marketing And Management

Education record