Grace Foulds Email & Phone Number

Arizona, United States

The British Ecological Society is a professional organization dedicated to advancing the science of ecology. My role in their Society Programmes Team was to deliver an excellent membership experience and increase engagement with their 7,000 members across the world.• Designed and implemented workflows to optimize the CRM system, resulting in a 50% reduction in administrative time, enhancing overall operational efficiency• Achieved a 25% increase in membership growth and a 10% improvement in retention through innovative and data-driven member engagement strategies• Produced compelling reports and visualizations, offering clear insights to stakeholders and leadership, guiding strategic decisions, and shaping project priorities• Promoted two times for exceeding performance, and successfully transitioned back to a more senior-level position after the completion of a secondment, showing continued professional growth

• Supervised and developed a high-performing membership team, showcasing strong leadership skills• Acted as Data Protection Lead, implementing data management strategies and standards that upheld compliance with national and international data privacy laws• Managed the department budget, ensuring efficient resource allocation and collaborating closely with finance teams to streamline financial reporting and audit processes

London, United Kingdom

• Developed and maintained a robust CRM database of over 7,000 members and 50,000 contacts, overseeing critical functions to ensure seamless operations, and monitoring data integrity • Played a key role in the successful implementation of an organization-wide CRM database, overseeing the entire process from design to deployment, including coordinating efforts for smooth data migration• Curated concise and user-friendly documentation for database training, and led sessions to empower staff in proficiently navigating and leveraging database systems

London, United Kingdom

• Provided essential administrative support such as data entry, CRM tasks, and meeting coordination • Delivered exceptional customer service to members and donors via phone, email, and in-person interactions, addressing inquiries and responding efficiently to requests

London, United Kingdom

The RSPB is a leading UK conservation charity dedicated to safeguarding bird species and their habitats through habitat conservation, species protection, advocacy, education, and research. In this role, I was responsible for planning and organizing a calendar of events for the development team to attend, so that they could inspire members of the public to become members of the RSPB.• Booked ten events and venues per week to facilitate and enhance fundraising activities• Administered a comprehensive CRM database, optimizing communication with event stakeholders• Leveraged advanced MS Excel skills to meticulously track KPIs for fundraising efforts• Cultivated relationships with external partners and stakeholders to strengthen collaboration• Planned, coordinated, and executed public engagement events, regularly resulting in interactions with over 100 people per day

London, United Kingdom

In this role I specialized in crafting compelling conservation narratives, utilizing the power of storytelling to effectively communicate the society's impactful activities and expanding support for the organization through new memberships.• Successfully conducted face-to-face fundraising at various locations and events, resulting in raising over £25,000 for the organization and recruiting more than 300 new paying members• Achieved recognition as the "Most Improved Fundraiser of the Year" for surpassing regional goals• Oversaw the onboarding process for volunteers, ensuring an effortless and welcoming experience that motivated their active participation

Master'S Degree (Msc), Ecology And Evolutionary Biology

Bachelor'S Degree (Bsc), Biology

Activities and Societies: Cardiff Snowsports