Resolve hardware/software problems, set up systems, and ensure smooth operations for local businesses and acquaintances through hands-on IT support. Provide personalized IT assistance and training, empowering individuals to navigate technology confidently and promoting a more tech-savvy home and business. Advocate and implement basic cybersecurity practices, educating users on online safety to fortify the digital security of supported local businesses and acquaintances.

Initialized boot-up and configurations on Cisco routers for future OS installation, clearedswitches/routers via PuTtY. Provided technical and collaborative support to 30+ students and faculty in cybersecurityand networking courses and projects, resulting in 95% satisfaction. Disassembled fiber cabling from Dell servers and replaced with Ethernet for future virtualization.

Graduated BAS in Cybersecurity with additional coursework in data analytics and analysis.

Career Pathways Instructor

Communication Coordinator- advocated, represented, and supported 700+ graduate residents in issues and topics relevant to off-campus living and experiences. Provided communication advice and produced appropriate programming via various mediums and channels in collaboration with multiple stakeholders.

Train STEM focused employers, industries, and higher education contexts to work effectively with Deaf individuals.

Title of Project: Undergraduate College Choice Survey.- Spearheaded the development of brand new dataset, ensuring data accuracy and integrity for subsequent analysis.- Conducted comprehensive data coding, contributing to the enhancement of research reports and supporting evidence-based decision-making.- Demonstrated proficiency in descriptive statistics, utilizing analytical tools to extract meaningful insights from dataset.- Maintained meticulous attention to detail, ensuring the highest quality of data inputs for statistical analysis.- Contributed to the successful completion of Educational Administration and Dean of Students research projects, showcasing the direct impact of accurate data coding and analysis.