As a member of the senior leadership team I was responsible for transforming the department's communication output and leading change to embed new ways of working. I oversaw external communications and marketing, internal communications, media relations, multi-channel campaigns, editorial strategy and the development of new Commons Library and POST websites.- Leading comms strategies and campaigns to improve awareness and use of library research, leading to significant media coverage. The strategy grew the library’s social media audience by 10k in a year and increased readership to 9 million in 2021. - Establishing an editorial strategy to improve the quality and accessibility of Library and POST research.- Overseeing work to deliver accessible, user-friendly websites for the library and POST to help market its research products.- Innovating library research by creating new digital products including Insights (short, topical, timely articles), piloting a podcast, and working with an external supplier to deliver new, accessible publication templates. - Building a high-performing, multi-disciplinary team. Achieving consistently excellent feedback from my team in annual appraisals. - Developing a successful internal comms strategy to support staff through the challenges of the pandemic. - As anti-racism lead for the senior leadership team, I sponsored a reciprocal mentoring scheme to match senior leaders and Black, Asian and minority ethnic colleagues.- As a member of the R&I Management Board, I contributed to strategic decision making, the management of departmental budgets, performance monitoring and risk management.

I was responsible for developing a professional communications and marketing function for the House of Commons Library - the first role of its kind in the Library. I did this by implementing and evaluating multi-channel communications and marketing strategies to promote the Library to MPs and the public. I increased the external impact of the Library’s work by building relationships with external stakeholders such as journalists, academics, and other research bodies which lead to media coverage and partners using our work. I also led work to create a new website and publication platform for the Commons Library, and created guidance and training to make published research more engaging and accessible. I was responsible for advising staff and senior management on how to work with the media proactively and managing reputational risk. Influencing and persuading colleagues of the value of communicating externally and encouraging new ways of working to support external engagement were both significant parts of this role.

I led a busy team within Parliament's Outreach service, developing a strategy to engage people with the work of Select Committees and the business of Parliament. The team of 5 delivers public events that give people the knowledge to engage more effectively with Parliament and the skills to affect change. I was also responsible for project managing the UK Youth Parliament Select Committee inquiry and Commons Chamber sitting, and overseeing my department's contribution to Parliament's WW1 Commemorations.

I was responsible for leading a team that delivers high-profile, public facing projects, all designed to get people talking about politics and democracy. The projects I managed included Parliament Week, a UK-wide programme of events to engage and connect people with Parliament and TEDxHousesofParliament, which was recognised as a leading TEDx event in the UK.I oversaw the development and delivery of communication strategies for each project, programmed events, developed strong partnerships and made sure projects were delivered on time and in budget.

Responsible for delivering public facing events such as Parliament Week and TEDxHousesofParliament.

Securing regular media coverage, including front page of The Observer for the launch of our National Impact Survey, BBC headline news coverage, regular items in trade media and local press.Internal communications, bulletins and newsletters for the FareShare depot network.Managing FareShare's social media presence and individual contacts through NewsFeed - our regular e-news letter.Writing copy for the website and marketing materials and managing the content of the website using wordpress.Planning and delivering events such as Feeding 5000 and the 1 Million Meal Appeal to raise FareShare's profile.Supporting the FareShare team with the production of marketing materials.

Being first point of contact and managing all offers of food from industry partners to the FareShare network. Managing relationships with food industry partners to gain maximum benefit for FareShare.Collating, analysing and reporting on statistical information from the FareShare network of depots through a biannual impact survey, quarterly statistics and KPI’s to create key messages to report on FareShare’s impact. Managing the invoicing procedure to ensure regular income from FareShare’s social business.Establishing and maintaining internal communications strategy and tools to uphold the sharing of information across the network.

Worked with the press team on a voluntary basis, proving support during in the build up to their Great Daffodil Appeal. Contacting all premiership football managers and asking them to wear a daffodil for all televised matches, then coordinating the mail out of badges and materials.

Working on a voluntary basis on ‘The Nag’, Anti-apathy’s online initiative to inspire people to do one thing a month to lead a more sustainable lifestyle. Researching and contacting potential businesses to partner with for cross promotion, liaising with the designer, writers and web team to ensure each ‘Nag’ was produced to deadline.