Grace Zihui Email & Phone Number

Singapore

Singapore

Grab Merchant Center (GMC) Team• Leading GMC telesales team of 6 FTTs to drive about 200 calls monthly, converting 15% (30 bookings)• Dealing with email enquiries• Overlook booking and schedule meeting for GMC merchants• Weekly update of payment to the billing team• Ensure contracts are right and being sent to merchantsIslandwide Delivery(IWD/MIGA) Team• Cold calls for MIGA team, promote Islandwide Delivery• Managing the different waves of IWD mex, 50% conversion.• Closed a $5K ads with merchant (Yummo Chow) in April 2020Assisting Account Managers• Managing and assisting Account Managers with their accounts.• Merchant contract management (Service level agreement SLA).• Coordinate with cross functional departments such as ads & marketing team to align with marketing campaigns.

Singapore

Responsibility:- Production of food in kitchen- Making the orders- Take orders and cashiering - Maintain cleanliness of the place - To train and teach new staff that joins the company

•Carry out basic facilities management responsibilities - Service and defect inspections, service contractor coordination and report writing•Assist with clients complains •Data mining, entry and analysis. •Client’s quotation •Maintenance work scheduling Software I used were : Microsoft Excel, MYOB

Singapore

Working under a local retail blogshop store, KissJane. Responsibility:- Stock takes - Maintain relationship and updates with supplier- Cashiering - Clearing the tables- Making of ingredients - To train and teach new staff that joins the company

Singapore

Working under a local retail blogshop store, KissJane. Responsibility:- Stock takes - Maintain relationship and updates with supplier- Cashiering - Maintain the traffic flow within the store (Fitting rooms)

Education record

Higher Nitec In Accounting, Accounting, Gpa 3.2