Gracel Mcdonald

Gracel Mcdonald Email and Phone Number

Head of Operations and Customer Relations Manager @ Wise Realty
Brisbane City, QLD, AU
Gracel Mcdonald's Location
Greater Brisbane Area, Australia
About Gracel Mcdonald

Gracel Hemmings brings both extensive expertise and a passion for our industry to her role as Head of Operations & Customer Relations Manager at Wise Realty.Since joining Wise Realty in 2007, Gracel gained extensive experience in Property Management providing quality support to the ever growing Wise Realty team as well as to our valued Clients and Members. Coupled with her positive and natural warm and engaging personality, our Clients, Customers and our own team are in very capable hands.Outside of her work, Gracel enjoys life with her partner and her pet dog Riley and activities with fitness and fun and life balance always in sight.

Gracel Mcdonald's Current Company Details
Wise Realty

Wise Realty

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Head of Operations and Customer Relations Manager
Brisbane City, QLD, AU
Website:
wiserealty.com
Employees:
11
Gracel Mcdonald Work Experience Details
  • Wise Realty
    Head Of Operations And Customer Relations Manager
    Wise Realty
    Brisbane City, Qld, Au
  • Wise Realty
    Head Of Operations & Customer Relations Manager
    Wise Realty Oct 2007 - Present
    Newmarket
    March 2013 - current Duties mainly involve managing and ensuring smooth a running of the property management department. Other duties include:-KPI Reporting -Direct communication with Clients-Complaint Management-Attending Court Hearings-Internal and external email correspondence -Researching and Prospecting-Market Updates-Producing landlords and tenants newslettersSenior Property Manager - Sep 06 – Aug 08Duties: -Manage Rent Portfolio of… Show more March 2013 - current Duties mainly involve managing and ensuring smooth a running of the property management department. Other duties include:-KPI Reporting -Direct communication with Clients-Complaint Management-Attending Court Hearings-Internal and external email correspondence -Researching and Prospecting-Market Updates-Producing landlords and tenants newslettersSenior Property Manager - Sep 06 – Aug 08Duties: -Manage Rent Portfolio of 150 Properties-Leasing-Advertising Properties online, developing display cards-General Administration Duties-Liaising with Tenants, Owners and Customers-Meeting and Greeting Clients-Data Entry-Coordinating documents /repairs and maintenance for tenants-Purchasing appliances on behalf of property owners-Assessing creditors accounts -Ad hoc administration duties-Reception-Sorting incoming and outgoing mail and couriers-Use of Gateway Console, RP Data, TICA, Microsoft Office Show less
  • Cardno
    Pa/Business Unit Administrator
    Cardno Sep 2008 - Mar 2012
    Fortitude Valley
    Duties: -Assisting Business Unit Manager/Area Managers with key management tasks such as productivity tracking, forecasting, work-in-hand and general financial analysis-Provide administration support to all Business Unit staff. -Manage telephone, mail, email correspondence and calendar for Business Unit Manager and Area Manager. -Assist with developing and coordinating Monthly Reports-Updating of Organisational Charts and Team details-Assist new personnel on the project… Show more Duties: -Assisting Business Unit Manager/Area Managers with key management tasks such as productivity tracking, forecasting, work-in-hand and general financial analysis-Provide administration support to all Business Unit staff. -Manage telephone, mail, email correspondence and calendar for Business Unit Manager and Area Manager. -Assist with developing and coordinating Monthly Reports-Updating of Organisational Charts and Team details-Assist new personnel on the project on administrative protocols, equipment used and basic IT matters-Ensure maintenance of required office documentation and registers-Word process, edit, format reports, correspondence and other documents.-Create Weekly reports and agendas, creating graphs to show weekly/monthly Business development.-Accounts including monthly invoice preparation and coordination; debtor management; payment requisitions and credit card reconciliations-Project Administration including setting up and tracking of submissions and projects -Assist with pulling together proposals/tenders-Data Entry and Update (BST)-Arrange travel & accommodation for staff and clients-Organise Catering, set up meetings etc.-Organise team functions/events-Assist with Project Document Control-Provide support to other Business Unit if required Show less

Gracel Mcdonald Education Details

  • Wavell State High School
    Wavell State High School

Frequently Asked Questions about Gracel Mcdonald

What company does Gracel Mcdonald work for?

Gracel Mcdonald works for Wise Realty

What is Gracel Mcdonald's role at the current company?

Gracel Mcdonald's current role is Head of Operations and Customer Relations Manager.

What schools did Gracel Mcdonald attend?

Gracel Mcdonald attended Wavell State High School.

Who are Gracel Mcdonald's colleagues?

Gracel Mcdonald's colleagues are Claudia Martinez, Jim Curley, Francia Semprun, Joseph Wise, James H. Curley, Nuhaa Isaacs, Brad Jay.

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