Part of the content design team. Doing information architecture and content strategy work. Contributing to the design system

Responsible for leading and managing all aspects of the World Information Architecture Association (WIAA), including setting and executing vision; coordinating with the volunteer global board; overseeing volunteers; raising funds to support the work of the Association; and directing communications, strategy, operations, and programmatic priorities.I also manage the website, project manage across active projects, and compile the monthly newsletter.

Project planning, design research, content modeling, information architecture, taxonomy design, prototyping.Projects include: - World Information Architecture Day- Hyde Jackson Square Main Street (Boston, MA)

Consulting UX design and develop websites for small businesses and non-profits- content strategy- information architecture- taxonomy modeling and design- interaction design- UX audits- site building (Drupal, Webflow)

- Designing the onboarding experience for customers- Led UX efforts for scheduling and other portal enhancements- Planned and moderated remote usability tests

Conduct user researchContent structure and strategy for redesign of worldiaday.orgWork closely with tech partner to execute worldiaday.org/talks

- Define UX strategy, navigation, and information architecture for digital channels- Develop deliverables including site maps, user flows, and wireframes- Conduct content inventories and content audits as needed- Conduct content strategy workshops focusing on content/data modeling- Design, plan and develop enterprise taxonomies/controlled vocabulariesClients: DaVita, TrendMicro, AAA, Symantec, Veritas, Medtronic, Cedars-Sinai

- Supported Weston Thompson in food and A/V coordination of WIAD- Food budgeting- Maintained location page and program updates

- Responsible for the planning, developing, and execution of moderated and unmoderated usability tests for SymptomFind- Advising product strategy on key design decisions, drafting strategic product roadmap- Work closely with software engineers and content team to design an editorial experience that is flexible and scalable to their needs.- Plan, design and build a working prototype of the taxonomy creation and management feature within Drupal; draft taxonomy governance policies and map Schema.org content

Working on a better user experience for couponmountain.com, investopedia.com, and symptomfind.com via card sorting, user testing, stakeholder interviews.- Conduct UX audit- Benchmark navigation for Investopedia and Symptomfind

- Developed and optimized design strategy on My Disney Experience Mobile (iOS, Android) - Experience concepting on the next generation of experiences for DisneyWorld- Site strategy and structure, information architecture on Disneycruiseline.com (2008)- Interaction design, information architecture on the first Disneyworld.com online dining reservation system (2007/8)

- collaborated with creative ux and development team on a multimillion dollar project for Walt Disney World- developed and presented wireframes and flows to be used for development- craft complex, transactional business rules and requirements

Responsible for the redesign of Institute website and implementation of department intranet using a content management system, Plone, including content inventory, site maps, and stylesheet and template customization.Recruited and trained interns in financial and administrative processes. Devised and update office procedures and database. Act as liaison between Institute and campus computer support center as well as department computer support. Assist fund manager in administrative and fiscal support for faculty and graduate students. Prepare monthly financial and payroll reports to principal investigators, including reconciling monthly transactions and processing reimbursements for travel and purchasing.

Assist Data Librarian in updating survey codebook catalog records, creating XML schema foruse with datasets using DDI-Dublin Core; creating and testing survey and document analysis(SDA) databasesUpdating the Data Archives website (http://dataarchives.ss.ucla.edu/)

Responsible for identifying controlled vocabulary to optimize search and retrieval in accordance to existing taxonomiesResponsible for developing the training set for auto-categorization software

• Responsible for the redesign and maintenance of the department website, including graphic and visual design for the website, office letterhead, and monthly and annual fellowship newsletters. • Organized faculty funding opportunities from subscription databases for publication in monthly newsletter in MS Publisher. Prepared meeting and outreach materials for dissemination in Word and Excel. Created a contact database for department mailing list in MS Access

• Responsible for the graphic design and content development of the Writing Center's website • Organized and conducted student workshops to develop skills in grammar and writing skills and information literacy.• Guided students at ESL- and college-level English in grammatical concepts and improving writing skills.