Grace Lesher Email & Phone Number

Minneapolis, Minnesota, United States

❗️PROPERTY MANAGEMENT- Manage all aspects of the amenity center including access, scheduling, catering, usage, safety, & cleanliness. Partner with building services including janitorial, engineering, and security to ensure smooth day-to-day interactions & amenity operations❗️TENANT/COMMUNITY ENGAGEMENT- Develop a sense of connection, purpose, & community by providing a warm & welcoming amenity experience for tenants & their guests, assisting tenants in executing a successful event, coordinator event logistics, establishing strong tenant relationships, & creating an unmatched tenant service through engagement, events, & experiences- Build tenant community to increase tenant outreach and promote awareness of building brand, on-site amenities, tenant offerings, & curate events- Supports property/leasing tours with broker teams as requested ❗️EVENTS & PROGRAMMING- Proactively develops inspiring and engaging programming & creates calendar of events on monthly/quarterly basis- Manages setup, breakdown, and on-site assistance for all building events both ownership & tenant driven- Creation of marketing materials and content to support tenant engagement efforts, partner with Marketing for reviews, content creation, planning, & support- Measure the success of programs and events from beginning to end and identify areas of opportunity for future improvement- Operates and manages, in partnership with Property Management and Marketing, tenant engagement budget against actual spend- Continually develops relationships with local businesses and vendors to provide services that will enhance the building engagement programming- Develops, creates, and distributes tenant communication regarding events, programming, & tenant amenities

Greater Minneapolis-St. Paul Area

🔵 MY EXPERIENCE- Ensures success of event, giving freedom to the host- Diplomatically handles inappropriate behavior from guests without bothering the host, informing them after the problem is resolved- Manages employees as well as crowd control when necessary- Makes sure of the proper distribution of food & beverages- Rehired for the Events Manager role twice by Mayo Clinic Health System Event Center after 2 COVID-19 shutdowns- Calm demeanor that ensures the best possible decision is made- Utilizes multitasking and delegating- Creates, plans, and implements all organization events- Conduct drafting and distribution of contracts in a timely manner- Oversee payment processes from beginning to end- Works well with management teams, Boards- Keen eye for marketing and website design🔵 HOW I OPERATE- If I’m not ahead, I’m behind- I hold myself to the highest standard, I must deliver quality service- Strong appetite for learning and growth- Adaptable – thrives when faced with challenge - Creative and innovative thought process🔵 HOW I PARTNER- Collaboration! Clearly defining roles and tasks to maximize efficiency. Willingness to learn and operate using different techniques to give clients the best possible experience. Transparency and trust are the foundation of a strong business relationship. 🔵 MY OUTLOOK- Continuous growth. To better my career I must evolve into the strongest version of myself. Being my best gives clients the ultimate experience and allows me to effectively collaborate with those around me. 🔵 YOU CAN EXPECT- I will be the first person in the office and the last to leave- Goals and needs not only met, but exceeded- Honesty and grace when I have failed - Determination to right wrongs and learn from mistakes- A great reputation based off client experience- I am happiest when achieving for myself and my company- A positive attitude and contagious smile

Mankato, Minnesota, United States

Manage all stages of the event planning process and the staff needed to execute the event properly. Paid internship, clients have included Cambria, AMCOR, Tailwind Group, Brett Young, and more. - Ensure success of event without host needing to be interrupted- Diplomatically handling inappropriate behavior from guests with little to no informing of the host, until after the problem was resolved- Manages employees as well as crowd control when necessary - Ensure the sourcing of food and beverages are distributed properly- Called back to the role twice by Mayo Clinic Health System Event Center after two COVID-19 shutdowns- Reacts to situations in a calm matter to ensure the best possible decision is made- Utilizes multitasking and delegation during simultaneous events on opposite ends of the building

Mankato, Minnesota, United States

Represented the chapter to venues, setting up meetings and events, managed all facilities and materials.- Voted into the first ever Vice President of Facility Operations role- Active support of CADA (Committee Against Domestic Abuse) for our philanthropy, supporting victim advocacy and emergency shelter- Worked closely with Risk Management to educated members on the rules of the facilities utilized- Chapter leader for Dance Marathon, an event that raises money for Children’s Miracle Network Hospitals

Mankato, Mn

Created, planned, and implemented all chapter events, in conjunction with the advice of the managing team- Produced and generated Sisterhood Retreats, Family Weekend, Women’s Day, Dude’s Day, MyJourney meeting, more- Implemented first ever male appreciation day for the chapter

Taylors Falls, Mn

The Drive-In is a 50's style restaurant with both patio seating as well as car hopping. Some of my accomplishments while working here are: - Awarded 2020 Employee of the Year- Crisis Control through COVID-19 planning as well as stepping up for any shifts needed to be covered- One of few established Lead Servers, advising new staff on policies and procedures- Trusted to handle and sort money for entire restaurant, including reconciling