Grace Lind

Grace Lind Email and Phone Number

Head of Business Development @ NEIGHBOR - creating experiences within Unreal Editor for Fortnite. Prev: Epic Games, Blizzard Entertainment @ NEIGHBOR Inc.
Grace Lind's Location
Austin, Texas, United States, United States
About Grace Lind

With over fifteen years of experience in the gaming industry, I am passionate about empowering creators and fostering their success through strategic guidance, mentorship, and support. As the head of Business Development at NEIGHBOR, I leverage my skills and my expertise within Unreal Engine for Fortnite (UEFN) to ensure that creators have the best resources and opportunities to showcase their talents and reach their goals.In my previous role as a Strategic Creator Success Manager at Epic Games, I was responsible for managing top creator accounts and facilitating highly engaging and successful brand, IP, and influencer collaborations within Fortnite Creative and UEFN. I cultivated emerging talent, provided training and feedback, created new operational avenues, and contributed to multiple roadmaps, keeping the end user in mind for priority. I also supported various creator programs, worked as a screenshot and capture artist, and communicated user stories and feedback to internal teams. I am proud of the impact I made on the creator community and the gaming industry, and I look forward to bringing my experience, skills, and passion to NEIGHBOR.

Grace Lind's Current Company Details
NEIGHBOR Inc.

Neighbor Inc.

View
Head of Business Development @ NEIGHBOR - creating experiences within Unreal Editor for Fortnite. Prev: Epic Games, Blizzard Entertainment
Grace Lind Work Experience Details
  • Neighbor Inc.
    Head Of Business Development
    Neighbor Inc. Feb 2024 - Present
    Tokyo, Jp
    Directly manage all English-speaking teams in brand, strategy, social media and community.Bridge the communication gap between internal international teams and central Japanese team.Discover and cultivate Fortnite creator and developer talent for partnership.Develop and lead strategy for Fortnite platform and Discord.Organize databases of information to build internal infrastructure across teams.Create decks around new Fortnite games for high-level stakeholders and external collaborators.Facilitate on-going collaborations between major marketing agencies and global brands.Advise senior management on all Fortnite-related strategy.Help launch new Fortnite games created by NEIGHBOR, including receiving multiple features by Epic Games
  • Epic Games
    Strategic Creator Success Manager
    Epic Games Sep 2022 - Sep 2023
    Cary, Nc, Us
    Top creator account manager ensuring highly engaging and successful brand, IP, and influencer collaborations within Fortnite Creative and UEFN.Cultivated emerging talent through providing guidance and training on the UEFN product.Created new operational avenues as well as triaging creator feedback directly contributing to multiple roadmaps keeping the end user in mind for priority.Supported a variety of creator mentorship and beta programs through initial conception to management.
  • Epic Games
    Developer Relations Specialist
    Epic Games Jul 2021 - Sep 2022
    Cary, Nc, Us
    Liaison to Fortnite Community articulating user stories and feedback to internal teams adding critical context around how creators use the platform, begin beta tests, and work with new features.Triaged bugs by communicating them from internal teams to the community while providing statuses and setting expectations.Extension of marketing and brand teams working as a screenshot, capture artist and photographer during events. Crafting narrative content to promote highly visible experiences in Fortnite.
  • Accenture
    Smb Support
    Accenture Nov 2020 - Jul 2021
    Dublin 2, Ie
    Dedicated support strategist for a large Social Media client providing personalized support and assistance to SMBsCreated documentation and training for cross functional teams for large scale company events as well as custom digital content.
  • Blizzard Entertainment
    Customer Support Agent (Game Master)
    Blizzard Entertainment Sep 2015 - Mar 2020
    Irvine, Ca, Us
    Resolved player issues and identified bugs for escalation in live service games, ensuring smooth gameplay.Selected for special projects like forum moderation and customer retention, enhancing community engagement.Consistently met KPIs for efficiency and productivity, delivering high-quality multichannel support.Utilized analytical skills to identify key issues, leading to improved game performance and player satisfaction.Contributed to pilot programs, driving innovative solutions and measurable improvements.
  • Alchemic Dream - A Keywords Studio
    Team Lead
    Alchemic Dream - A Keywords Studio Dec 2014 - Mar 2016
    Montreal, Quebec, Ca
    Led a global team of technical support reps, providing direction, training, and mentorship.Owned client-facing productivity, monitored consistency, and created regular KPI reports.Interviewed and recruited new hires, aiding in company scaling and onboarding skilled employees.
  • Alchemic Dream - A Keywords Studio
    Game Master/Technical Support
    Alchemic Dream - A Keywords Studio Jan 2014 - Dec 2014
    Montreal, Quebec, Ca
    Handled player inquiries and technical issues, enhancing game experience and resolving complex problems.Maintained high customer satisfaction rates through efficient problem-solving and technical support.Managed billing and data entry tasks, ensuring accuracy and timely processing of information.

Grace Lind Education Details

  • Sparta High School
    Sparta High School
  • Jefferson Township High School
    Jefferson Township High School

Frequently Asked Questions about Grace Lind

What company does Grace Lind work for?

Grace Lind works for Neighbor Inc.

What is Grace Lind's role at the current company?

Grace Lind's current role is Head of Business Development @ NEIGHBOR - creating experiences within Unreal Editor for Fortnite. Prev: Epic Games, Blizzard Entertainment.

What schools did Grace Lind attend?

Grace Lind attended Sparta High School, Jefferson Township High School.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.