It Technology Operations Analyst
Current
Oct 2022 - Present
AeroLeads people directory · profile
Grace Mackenzie Email & Phone Number
IT Technology Operations Analyst
at
John Holland
1 work email found
@keepcup.com.au
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Technology Operations Analyst
Location
Preston, Victoria, Australia
Company size
Who is Grace Mackenzie? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Grace Mackenzie is listed as IT Technology Operations Analyst at John Holland, a with 4597 employees, based in Preston, Victoria, Australia. AeroLeads shows a work email signal at keepcup.com.au and a matched LinkedIn profile for Grace Mackenzie.
Grace Mackenzie previously worked as Service Assurance Lead at Blueapache and Support Operations Engineer at Blueapache. Grace Mackenzie holds Bachelor Of Applied Science (B.A.Sc.), Multimedia Cartography from Rmit.
Company email context
Email format at John Holland
This section adds company-level context without repeating Grace Mackenzie's masked contact details.
{first}@keepcup.com.au
86% confidence
AeroLeads found 1 current-domain work email signal for Grace Mackenzie. Compare company email patterns before reaching out.
Profile bio
About Grace Mackenzie
Grace Mackenzie is a IT Technology Operations Analyst at John Holland. She possess expertise in strategic planning, team building, customer service, retail, negotiation.
Listed skills include Strategic Planning, Team Building, Customer Service, Retail, and 1 others.
Current workplace
Grace Mackenzie's current company
Company context helps verify the profile and gives searchers a useful next step.
John Holland
8 roles
Grace Mackenzie work experience
A career timeline built from the work history available for this profile.
Service Assurance Lead
Jul 2022 - Oct 2022
Support Operations Engineer
Feb 2021 - Jul 2022
It Systems Admin And Business Analyst/It Helpdesk (Global)
- Managed the upgrade of ERP in line with Website upgrade.- Worked with developers on migrating Excel reports into PowerBI.- Developed reporting and business efficiency to improve automated data integrity and visibility.- Management of inbound tickets in Jira.- Business process flows documentation. (Lucidchart)- Internal wiki how to documentation. (Confluence)- Managing ERP customisations, process improvements and integrations.- Maintaing stock forecasting and sales reports.- User provisioning and management (Okta).- Troubleshooting and Technical support on-site and remote.- Go-To person for any questions and concerns about the system sand tools used throughout the business.
Apr 2016 - Sep 2020
Planning & Logistics/Business Systems And Process (Global)
- Created manuals and conducted training sessions to team to fulfil requirements with eye to continuous improvement of all business functions.- Communication bridge between operations and sales team.- Global customs clearance assistance, certificates of origin and SGS product testing.- Assisted the sales team with prioritisation of order shipments, inter-company transfers, preparation of orders/samples shipments for marketing events, sponsorships, trade-shows.- Managed and delivered quarterly stock-take over all business units, including variance report analysis.- Point of contact for UK and US offices.- Assisted the sales team with technical issues - Windows PC and Apple mobile devices.- Provisioning new users in Microsoft Exchange/AD.- Working and troubleshooting in Citrix environments.
Jan 2012 - Apr 2016
Sales Assistant/Admin
Oct 2011 - Jan 2012
Warehouse Supervisor/Pick & Pack
Keepcup
Aug 2009 - Oct 2011
Kitchen-Hand/Customer Service
Mar 2004 - Aug 2009
Team & coworkers
Colleagues at John Holland
Other employees you can reach at johnholland.com.au. View company contacts for 4597 employees →
LP
Leah Papadopoulos
Colleague at John HollandGreater Melbourne Area, Australia
View →
AE
Akchaeya Easswarakumar
Colleague at John HollandGreater Sydney Area, Australia
View →
LT
Lucinda Touma
Colleague at John HollandGreater Sydney Area, Australia
View →
KK
Kelvin Koh
Colleague at John HollandSingapore
View →
AQ
Adam Quilliam
Colleague at John HollandHarris Park, New South Wales, Australia
View →
JM
Jim Mcalpine
Colleague at John HollandSydney, New South Wales, Australia
View →
MM
Melissa Merrett
Colleague at John HollandEpping, Victoria, Australia
View →
JK
Jamie Kunst
Colleague at John HollandGreater Brisbane Area, Australia
View →
MS
Mehrshad Sepehr
Colleague at John HollandMooroolbark, Victoria, Australia
View →
QA
Quoc Anh (Tom) Nguyen
Colleague at John HollandMelbourne, Victoria, Australia
View →
Leah Papadopoulos
Colleague at John HollandGreater Melbourne Area, Australia
View →
AE
Akchaeya Easswarakumar
Colleague at John HollandGreater Sydney Area, Australia
View →
LT
Lucinda Touma
Colleague at John HollandGreater Sydney Area, Australia
View →
KK
Kelvin Koh
Colleague at John HollandSingapore
View →
AQ
Adam Quilliam
Colleague at John HollandHarris Park, New South Wales, Australia
View →
JM
Jim Mcalpine
Colleague at John HollandSydney, New South Wales, Australia
View →
MM
Melissa Merrett
Colleague at John HollandEpping, Victoria, Australia
View →
JK
Jamie Kunst
Colleague at John HollandGreater Brisbane Area, Australia
View →
MS
Mehrshad Sepehr
Colleague at John HollandMooroolbark, Victoria, Australia
View →
QA
Quoc Anh (Tom) Nguyen
Colleague at John HollandMelbourne, Victoria, Australia
View →
1 education record
Grace Mackenzie education
-
Rmit
FAQ
Frequently asked questions about Grace Mackenzie
Quick answers generated from the profile data available on this page.
What company does Grace Mackenzie work for?
Grace Mackenzie works for John Holland.
What is Grace Mackenzie's role at John Holland?
Grace Mackenzie is listed as IT Technology Operations Analyst at John Holland.
What is Grace Mackenzie's email address?
AeroLeads has found 1 work email signal at @keepcup.com.au for Grace Mackenzie at John Holland.
Where is Grace Mackenzie based?
Grace Mackenzie is based in Preston, Victoria, Australia while working with John Holland.
What companies has Grace Mackenzie worked for?
Grace Mackenzie has worked for John Holland, Blueapache, Keepcup, and Bluebag.
Who are Grace Mackenzie's colleagues at John Holland?
Grace Mackenzie's colleagues at John Holland include Leah Papadopoulos, Akchaeya Easswarakumar, Lucinda Touma, Kelvin Koh, and Adam Quilliam.
How can I contact Grace Mackenzie?
You can use AeroLeads to view verified contact signals for Grace Mackenzie at John Holland, including work email, phone, and LinkedIn data when available.
What schools did Grace Mackenzie attend?
Grace Mackenzie holds Bachelor Of Applied Science (B.A.Sc.), Multimedia Cartography from Rmit.
What skills is Grace Mackenzie known for?
Grace Mackenzie is listed with skills including Strategic Planning, Team Building, Customer Service, Retail, and Negotiation.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Grace Mackenzie you were looking for.
View similar profiles
