Grace Mayernik Email & Phone Number

Salt Lake City, Ut, Us

Salt Lake City, Ut, Us

Review and audit expert applications, verifying supplied credentials to ensure compliance with platform standards.Onboard experts onto the platform, providing guidance and support for a smooth and efficient experience.Implement fraud prevention measures to safeguard the integrity of the platform and expert community.Identify and analyze trends in expert applications, credentials, and behaviors to proactively address potential risks and improve the onboarding process.Partner with external brands and organizations to ensure a seamless expert onboarding experience and alignment with partner expectations.Maintain accurate and detailed records of expert credentials and application statuses for future reference.Collaborate with internal teams and external partners to ensure expert profiles meet necessary requirements and standards.

Give outstanding customer service to our Experts who are using the site, through follow up, concern and problem-solving effortsMaintaining an above industry average CSAT scoreAsset protection using sift scienceDemonstrate knowledge of the existing ExpertVoice products and value propositionDevelop and maintain relationships with existing Experts through effective account management and serviceEnsure Expert satisfaction by responding quickly and accurately to problems, concerns or needsFacilitate and grow new Expert sign-upAdminister internal support tools and development projectsWork with Experts to identify website enhancements and future platform requirements

Salt Lake City, Utah, United States

$4,000,000+ lifetime sales

United States

Salt Lake County, Utah, United States

Salt Lake City, Utah, United States

Pioneered and launched Salt Lake City’s first vintage bridal studio, leading the project from ideation through to the grand opening of a retail location. Responsibilities included sourcing high-quality vintage inventory, designing the store build-out, and managing lease agreements. Developed the brand identity and concept, and successfully operated the store to meet customer demand for unique, high-quality bridal wear.

Salt Lake City, Utah, United States

Manage day-to-day operations of a high-performing vintage clothing store, achieving impressive year-over-year sales growth of 50% through strategic initiatives and exceptional business management.Curate and source high-quality vintage clothing and accessories, staying ahead of trends to meet customer demands while managing relationships with suppliers and ensuring product excellence.Design captivating in-store environments that embody the brand's unique aesthetic, creating an immersive and memorable shopping experience.Streamline payroll processes, guaranteeing accurate and timely payments for team members to maintain a positive work environment.Develop and execute social media and marketing strategies, including influencer partnerships and press packages, to generate brand buzz, attract new customers, and build brand loyalty.Oversee social media platforms, crafting engaging content and implementing strategies to increase followers, boost online sales, and grow brand awareness.Drove remarkable revenue growth by curating an exclusive selection of vintage clothing and creating a compelling in-store experience, significantly surpassing industry benchmarks.

Executed experiential marketing tours for Yeti Coolers, Subaru, and Dometic

Walmart Grand-Reopening events5 locations in Salt Lake City, Utah