Grace Mcbride, Mha Email & Phone Number

Aurora, Il And Elgin, Il

Regional CNO in the Fox River Valley over two hospitals; Presence Mercy Medical Center, Aurora, IL and Presence St. Joseph Hospital, Elgin, ILAs Regional CNO, report directly to regional CEO. Provide strategic and operational leadership accountability at two hospitals for areas including Inpatient Care, ED, Surgical Services, OB, Transition Unit, Pharmacy, Invasive and Non-Invasive Cardiology, Endoscopy and Procedure Center, Education, Dialysis, Central Processing and a large Behavioral Health Service LineKey Accomplishments:• Executive Sponsor of Breakthrough Improvement Excess Days reduction which culminated in a cost savings of $1.39M at Presence Mercy Medical Center• Developed a Multidisciplinary Rounds process which culminated in Acute LOS reduction from 4.3 to 3.8 days• Executive Lead on throughput reduction strategies that led to Inpatient Stress Test LOS reduction from 43 hours to 36 hours• Safety champion instituting Daily Safety Huddles at both Ministries; Executive Safety Walk Rounds; Sustained CAUTI rates of 0.0% x 1100 days; development of discharge folder that has elevated HCAHPS scores r/t discharge information to top decile in HCAHPS• Maintained combined productivity of all departments at less than the 25%ile in Premier

Urbana-Champaign, Illinois Area

Reported directly to regional President/CEO. Provided strategic and operational leadership accountability for areas including all inpatient care departments, ED, Surgical Services, Radiology/Diagnostic Imaging, Invasive and Non-invasive Cardiology, Cardiopulmonary Service, Respiratory Therapy, Endoscopy and Procedure Center, Wound Clinic, Education and Transfer/Referral Services. 470 FTEs, 8 direct reportsKey Accomplishments:•Implemented process improvement that culminated in a 80% (sustained) on-time (incision) first case start in OR•Utilized Lean methodology to reduced overall “Decision-to-admit to head-in-a-bed” time from 207 minutes to 97 minutes for all admissions including outside transfers, ED admissions and direct admits•Developed a collaborative multidisciplinary rounds process that included Hospitalists, Clinical Pharmacists, Care Management, Nursing and Support Services with input from the patient that culminated in a 17% improvement in “Overall Rating of Care” (HCAHPS) on units in which MDRs were rolled out (oncology/medical, cardiac/medical, and cardiology stepdown) and 30% reduction in phone calls to Hospitalists. Early data indicates a reduction in LOS by .4 days as a result of this initiative (3.4 to 3.0)•Managed staff resources to achieve productivity at the 25%ile (Premier) resulting in a 20 FTE reduction. YTD (August 1013) averaged 12 total paid FTEs below 25%ile benchmark•Developed a flex pool to reduce salary expense and premium pay •Participated in developing orthopedic and cardiology co-management agreements with Christie Clinic physicians (independent multispecialty physician group)•Executive champion of work teams that through preparation process and site visit resulted in accreditation as Stroke Center and reaccreditation as Chest Pain Center

Jefferson City, Mo

Areas of responsibility included Inpatient Care Departments, Surgical Services, Cardiac Services, Emergency Department, Cardiopulmonary Rehab, Sleep Center, Respiratory Therapy, Behavioral Health, Wound CenterKey Accomplishments:•Performed assessment of acute care services including leadership, made changes in department management to better align skill sets with department needs, removed layer of Administrative Director resulting in reduced salary expense for organization•Identified opportunity and developed plan to integrate Pediatrics department into existing Med/Surg department. Change culminated in $200,000 annual salary savings to organization•Led departments that achieved exceptional core measures results; St. Mary’s Health Center was consistently in the top 10 in the nation (Commonwealth Fund ranking) in core measures•Expanded Behavioral Health Unit from 16 to 24 beds; augmented current psychiatric coverage by integrating telemedicine providers into medical staff•Executive champion of patient care services during the planning stage for the construction of a new hospital that is scheduled to open in January 2015•Developed a Flex Pool model that supported core staffing (lowest two months ADC) on inpatient units. Model ensured few “low census” and float shifts for core staff while ensuring adequate resources to support departments during times of higher census. This model resulted in reduced salary expense, higher staff satisfaction, and reduction in on-call pay

Stevens Point, Wisconsin

Vice President of not-for-profit 181 bed hospital with annual gross revenues of $300 million. St. Michael’s Hospital is part of Ministry Health Care Corporation, a multi-hospital and physician practice system. Provided executive leadership for areas including Pharmacy, Surgical Services, Inpatient Care Departments, Behavioral Health, Emergency Department, Respiratory Therapy, Cardiopulmonary Rehab, Diagnostic Sleep Lab, and Quality. Additional areas of responsibility have included Diagnostic Imaging, Radiation Oncology, Lab Services, Physical and Occupational Therapy, Sports Medicine, Nutrition ServicesKey Achievements:•Improved Core Measure rates for AMI, HF, Pneumonia and SCIP achieving 90th percentile or greater for each measure•Improved patient satisfaction score in the ED from 50th percentile to 90th percentile (NRC)•Improved patient admission process (ED to inpatient unit) reducing wait time by 50%•Collaborated on the rapid development and deployment of a new anesthesia service line•Improved charge capture and inventory reduction that resulted in a $480,000 savings in the O.R.•Improved operation efficiencies in GI lab achieving the 2006 Solucient Insight Award for operational excellence. •Initiated a centralized scheduling process resulting in additional GI procedure volumes adding $1,139,000 in annual net revenue •Developed a Medication Reconciliation process that culminated in the “Innovation Challenge for Medication Reconciliation Award” presented by the Institute for Healthcare Improvement (IHI) •Executed a process utilizing Whole System Measures as an indicator of overall quality of hospital and physician-practice. Used WSM to drive quality improvement and as a reporting tool for St. Michael’s Hospital Board•Enhanced patient safety by developing a Rapid Response Team that has resulted in a 62% reduction in “Code Blue” rates•Member of Executive Team awarded the Thomson (Solucient) 2006 Top 100 Hospitals Performance Improvement Leaders

Fond Du Lac, Wi

Administrative Fellow for an integrated health care delivery system with $270 million annual revenuesKey Achievements:•Strategic Planning: Co-led a comprehensive evaluation of a five year strategic plan. Measured organizational effectiveness in reaching core objectives•Facilities analysis: Developed a utilization plan for three floors of a new $49 million patient services building•System Partnership: Actively involved in the formation of a strategic alliance for the integration of clinical services between a major academic medical center and Agnesian Healthcare

St. Louis, Mo

Served as a Lung Transplant Coordinator for the world’s largest Pediatric Lung Transplant program. St. Louis Children’s Hospital is a 235 bed pediatric hospital affiliated with Washington University School of MedicineKey Achievements:•Worked collaboratively with finance to secure contracts with managed care global providers•Site administrator for UNet (the United Network for Organ Sharing national transplant database). Managed access and policy implementation/change information for all St. Louis Children’s Hospital (SLCH) pediatric solid organ transplant professionals and Washington University School of Medicine physicians•Region 8 Thoracic Organ Regional Review Board Member (only RN to serve in this board comprised of Physician Transplant Specialists). Responsible for reviewing listing criteria compliance of all status 1 heart transplant candidates in region 8 (Midwest U.S.)•Participated in research and clinical trials•Participated in Strategic Planning and implementation of Pediatric Intensive Care Services •Developed a lung transplant protocol manual and authored over thirty protocols•Mentored pulmonary fellows and visiting physicians

Mha, Health Administration

Mha

Nursing Diploma, Registered Nursing/Registered Nurse

Bsn, Registered Nursing/Registered Nurse

Activities and Societies: Recipient of the Sisters of Loretto Scholarship.