Grace Chau

Grace Chau Email and Phone Number

Head of Community Marketing, Creative Cloud @ Adobe
Palo Alto, CA, US
Grace Chau's Location
Palo Alto, California, United States, United States
Grace Chau's Contact Details

Grace Chau personal email

n/a

Grace Chau phone numbers

About Grace Chau

Grace is a world class marketing executive and general manager who builds and leads high performing B2C and B2B marketing functions for innovative, customer-centric companies improving the way people live and work. With a foundation in product marketing, Grace brings 20 years of experience across building and leading all marketing functions (brand marketing, product marketing, growth marketing, martech) and has led all go-to-market functions (marketing, partnerships, sales, customer success) for cutting edge pre-IPO and public companies. Grace most recently was Discord VP Marketing, Lyft Head of Business Marketing / Sr Director, and a founding member of Meta's product marketing team pre-IPO. Additionally, Grace advises and serves as interim CMO for select AI startups focused on go-to-market, marketing, leadership, and growth. She serves on the board of DoSomething.org and has a special interest in technology making a positive impact in the world through AI, climate, community, and wellness. You can message me on LinkedIn if I can be helpful as a full-time operator in the bay area or part-time advisor.

Grace Chau's Current Company Details
Adobe

Adobe

View
Head of Community Marketing, Creative Cloud
Palo Alto, CA, US
Website:
adobe.com
Employees:
40967
Grace Chau Work Experience Details
  • Adobe
    Head Of Community Marketing, Creative Cloud
    Adobe
    Palo Alto, Ca, Us
  • Dosomething.Org
    Member Board Of Directors
    Dosomething.Org Nov 2022 - Present
    New York, Ny, Us
    DoSomething.org makes volunteering cool as the leading platform for Gen Z to support causes they care about like climate, mental health, and democracy. I work alongside the board to oversee strategy, operating plan/budget, and outreach approach for the organization.
  • Character.Ai
    Interim Cmo And Advisor (Various)
    Character.Ai Oct 2023 - Present
    I serve as interim CMO and advisor to several incredible founders in the AI space covering topics like customer driven product development, go-to-market strategy, marketing scope of work, capability building, and leadership. Example work includes:Nov 2023 - Feb 2024Character.AI is a leading consumer AI startup re-imagining how artificial general intelligence can make your every day exponentially better. I reported to the co-founder and president and served as an executive thought partner and go-to-market leader. Later Google and Character.AI engaged in a key talent and model license deal. Key achievements- Established a customer value led approach to product development, go-to-market, and growth- Defined roles, capabilities, and hiring roadmap- Piloted first customer research, social media marketing, and influencer marketing2023 - 2024 Ongoing- AI search product development, go-to-market, early growth hacking- AI writing market entry, positioning, social media strategy - AI chatbots positioning, international growth strategy
  • Discord
    Vp Marketing, Community
    Discord Sep 2022 - Feb 2023
    San Francisco, Ca, Us
    Hundreds of millions of people use Discord to hang out with their friends and connections online. I was hired to make Discord relevant to more people by raising awareness of and growing interest-based communities beyond core gaming. I reported to the COO and served on the leadership team for the business and product. My 40-person organization across marketing, brand partnerships, sales, and community management helped super users, creators, brands, and small businesses achieve their goals on the platform.Key achievements- expanded brand relevance by bringing brands like Taylor Swift and Miley Cyrus to the platform- improved the customer experience across all communities, proving out company's biggest growth driver - supported exponential growth of developer AI communities like Midjourney (20 million members)- launched creator monetization bet to make Discord a place for small business creators and their fansThis strategic company initiative was de-prioritized given the macro environment.
  • Lyft
    Head Of Business Marketing, Sr. Director
    Lyft Dec 2019 - Aug 2022
    San Francisco, Ca, Us
    Lyft works with businesses and organizations to offer transportation as a benefit to customers and patients. I led the business marketing organization at Lyft, responsible for Lyft Business, Lyft Healthcare, and Lyft Autonomous Vehicles. I reported to the Chief Strategy Officer and VP Marketing, and served on the business and marketing leadership teams. I managed a scrappy 15-person team of business brand marketing, product marketing, growth marketing, and marketing technology.Key achievements- Lyft Business: Pivoted value prop for employer sponsored corporate travel transportation for fortune 500, mid market, and small business organizations based on evolving customer needs during and after pandemic. Aligned marketing, product, sales, and customer success to integrated GTM strategy including approach to bundling solutions.-Lyft Healthcare: Established separate brand and raised awareness of why Lyft Healthcare is a leader in the healthcare industry. Expanded Lyft's relevance with a ride to get vaccinated during pandemic.- Lyft Autonomous Vehicles: Raised awareness of Lyft's leadership brand in the autonomous vehicle industry to talent, partners, and investors. Led vehicle re-branding and GTM for several pilots. Supported narrative and integration plans for Toyota acquisition.
  • Meta
    Head Of Community Marketing, Facebook Groups
    Meta Aug 2018 - Apr 2019
    Menlo Park, Ca, Us
    Led team responsible for mobilizing the most passionate active customers - individuals and small businesses - through community programs, enablement, and management. These became a key proof point for Facebook app brand storytelling. Facebook Groups has 1.4M monthly users. https://www.facebook.com/community/
  • Meta
    Head Of Product Marketing, Connectivity
    Meta May 2017 - Aug 2018
    Menlo Park, Ca, Us
    Built and led global B2B2C brand, product marketing, and partner marketing team working to bring internet access to developing markets through wifi hot spots, mobile banking, satellites, and drones.
  • Meta
    Group Product Marketing Manager, Brand And Social Impact
    Meta Mar 2016 - Apr 2017
    Menlo Park, Ca, Us
    Built and led team focused on improving the Facebook brand globally through branded content marketing and product experiences such as cultural moments, personalized videos, fundraisers ($2B raised for causes), and crisis response tools.
  • Meta
    Sr. Product Marketing Manager, Growth
    Meta Feb 2014 - Feb 2016
    Menlo Park, Ca, Us
    Built and led consumer product marketing teams for the company's most critical growth initiatives including Facebook app growth, Messenger, and Internet.org. Executive award recipient.
  • Meta
    Consumer Product Marketing Manager
    Meta Mar 2012 - Feb 2014
    Menlo Park, Ca, Us
    Founding member of consumer marketing team at Meta pre-IPO. Responsible for Facebook photos, location, and mobile apps across Facebook, Messenger, and others.
  • Polyvore
    Head Of Marketing
    Polyvore 2010 - 2012
    Mountain View, Ca, Us
    Led marketing team as employee 20 for world's largest fashion social network. Later acquired by Yahoo.
  • Target.Com
    Buyer
    Target.Com Jun 2009 - Aug 2009
    Minneapolis, Mn, Us
    Owned $1.5 P&L for online Toys business during MBA internship.
  • Clorox
    Retail Marketing Analyst
    Clorox 2006 - 2008
    Oakland, Ca, Us
    Led marketing development and execution for Clorox brands at Walmart.
  • Goldman Sachs
    Financial Analyst
    Goldman Sachs 2004 - 2006
    New York, New York, Us
    Led investment analysis for over $3B investment portfolio.

Grace Chau Skills

Marketing Strategy Digital Marketing Consumer Goods Marketing

Grace Chau Education Details

  • Stanford University Graduate School Of Business
    Stanford University Graduate School Of Business
    Mba
  • Stanford University
    Stanford University
    International Relations
  • The Lawrenceville School
    The Lawrenceville School

Frequently Asked Questions about Grace Chau

What company does Grace Chau work for?

Grace Chau works for Adobe

What is Grace Chau's role at the current company?

Grace Chau's current role is Head of Community Marketing, Creative Cloud.

What is Grace Chau's email address?

Grace Chau's email address is gk****@****yft.com

What is Grace Chau's direct phone number?

Grace Chau's direct phone number is +165046*****

What schools did Grace Chau attend?

Grace Chau attended Stanford University Graduate School Of Business, Stanford University, The Lawrenceville School.

What are some of Grace Chau's interests?

Grace Chau has interest in Sports, Home Improvement, Home Decoration, Electronics.

What skills is Grace Chau known for?

Grace Chau has skills like Marketing Strategy, Digital Marketing, Consumer Goods Marketing.

Who are Grace Chau's colleagues?

Grace Chau's colleagues are Quentin Clauss, Mehmet Semi̇h Yilmaz, Hana Ayyad, Udaykiran Bitla, Titin Kurniatin, Kike Kite, Sukhjot Dhillon.

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