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Gracen M. Email & Phone Number
Professional Services Engagement Manager
at
Pendo.io
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Professional Services Engagement Manager
Location
Santa Barbara, California, United States
Company size
Who is Gracen M.? Overview
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Quick answer
Gracen M. is listed as Professional Services Engagement Manager at Pendo.io, a company with 5 employees, based in Santa Barbara, California, United States. AeroLeads shows a matched LinkedIn profile for Gracen M..
Gracen M. previously worked as Product Implementation and Training Manager at Glovebox and Freelance Consultant at Gem Consulting. Gracen M. holds Master Of Business Administration (M.B.A.) from University Of California, Riverside.
Company email context
Email format at Pendo.io
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Pendo.io
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Profile bio
About Gracen M.
Thanks for stopping by 👋 I'm Gracen.I'm a project manager and software training expert driven by process improvement and unlocking 'aha' moments for others. I specialize in crafting measurable and meaningful customer interactions that drive product engagement, knowledge retention, and client satisfaction for fast-growing organizations.The Essentials:✨ 8+ years of experience in end-user training and enablement✨ Grew professional development content library by 250% over 1.5 years✨ Managed projects for top companies including Google, Meta, and Intuit with a 95% satisfaction rate✨ Crafted systems and processes to drive client results, increasing product engagement by 93%✨ Certified Project Manager (PMP) and LinkedIn Learning Instructor with over 32,000 course views✨ Owner of an adorable dachshund and a knowledgeable sports fan (ask me about my teams!)📌 If you’re dedicated to customer success, growth, and innovative training strategies, let’s connect!
Current workplace
Gracen M.'s current company
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Pendo.Io
8 roles
Gracen M. work experience
A career timeline built from the work history available for this profile.
Product Implementation And Training Manager
Current- Crafted scalable onboarding and training frameworks that improved product adoption by 20%, reduced implementation time by 30%, and earned a 95% satisfaction score. - Developed and maintained a customer training strategy and schedule, leading to a 76% increase in training registrations and a 97% satisfaction rate.
Apr 2024 - Present
Freelance Consultant
Current
Gem Consulting
- Crafted curated solutions to drive workflow efficiencies for clientele, reducing time spent on processes by 52%.
Jan 2024 - Present
Project Manager, Customer Education
Dec 2022 - Dec 2023
Project Manager, Content Development
Aug 2020 - Jan 2023
Program Manager, Customer Education
Jul 2019 - Aug 2020
Customer Training Specialist
Jul 2018 - Jul 2019
Graduate Teaching Assistant
University Of California, Riverside
Sep 2016 - Jun 2018
Team & coworkers
Colleagues at Pendo.io
Other employees you can reach at gloveboxapp.com. View company contacts for 5 employees →
🧑C
🧑🏾🚀 Carlos Jose Ramirez
Colleague at Pendo.IoDenver Metropolitan Area, United States
View →
R💥
Ryan 💥 Mathisen
Colleague at Pendo.IoLittleton, Colorado, United States, United States
View →
KC
Kevin Camilletti
Colleague at Pendo.IoDenver Metropolitan Area, United States
View →
JG
Julio Grillo
Colleague at Pendo.IoSan Diego, California, United States, United States
View →
IB
Ian Bossie
Colleague at Pendo.IoNaples, Florida, United States, United States
View →
CH
Chris Hunt
Colleague at Pendo.IoJesup, Georgia, United States, United States
View →
TH
Thomas Hightower
Colleague at Pendo.IoDenver, Colorado, United States, United States
View →
🧑🏾🚀 Carlos Jose Ramirez
Colleague at Pendo.IoDenver Metropolitan Area, United States
View →
R💥
Ryan 💥 Mathisen
Colleague at Pendo.IoLittleton, Colorado, United States, United States
View →
KC
Kevin Camilletti
Colleague at Pendo.IoDenver Metropolitan Area, United States
View →
JG
Julio Grillo
Colleague at Pendo.IoSan Diego, California, United States, United States
View →
IB
Ian Bossie
Colleague at Pendo.IoNaples, Florida, United States, United States
View →
CH
Chris Hunt
Colleague at Pendo.IoJesup, Georgia, United States, United States
View →
TH
Thomas Hightower
Colleague at Pendo.IoDenver, Colorado, United States, United States
View →
2 education records
Gracen M. education
Master Of Business Administration (M.B.A.)
Bachelor Of Science (Bs)
FAQ
Frequently asked questions about Gracen M.
Quick answers generated from the profile data available on this page.
What company does Gracen M. work for?
Gracen M. works for Pendo.io.
What is Gracen M.'s role at Pendo.io?
Gracen M. is listed as Professional Services Engagement Manager at Pendo.io.
Where is Gracen M. based?
Gracen M. is based in Santa Barbara, California, United States while working with Pendo.io.
What companies has Gracen M. worked for?
Gracen M. has worked for Pendo.Io, Glovebox, Gem Consulting, Madecraft, and Servicetitan.
Who are Gracen M.'s colleagues at Pendo.io?
Gracen M.'s colleagues at Pendo.io include 🧑🏾🚀 Carlos Jose Ramirez, Ryan 💥 Mathisen, Kevin Camilletti, Julio Grillo, and Ian Bossie.
How can I contact Gracen M.?
You can use AeroLeads to view verified contact signals for Gracen M. at Pendo.io, including work email, phone, and LinkedIn data when available.
What schools did Gracen M. attend?
Gracen M. holds Master Of Business Administration (M.B.A.) from University Of California, Riverside.
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