Sales Quality Assurance Specialist
CurrentDeveloped and implemented an international quality assurance expansion initiative, to ensure exceptional standards across global operations.Collaborated with cross-functional teams to develop standardized sales scripts and objection handling techniques, resulting in a 9% improvement in sales closing rates.Monitored and analyzed sales metrics and KPIs, providing weekly reports to senior management and identifying areas for improvement.Developed and delivered persuasive presentations and proposals to stakeholders, highlighting the value and benefits of partnering with our organization's quality assurance solutions.Monitor and evaluate partner performance, conducting regular audits and assessments to ensure compliance with quality assurance requirements.