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Grace Ogork Email & Phone Number
Vice President Sequium BPO
at
Sequium Asset Solutions, LLC
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Vice President Sequium BPO
Location
San Antonio, Texas, United States
Company size
Who is Grace Ogork? Overview
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Quick answer
Grace Ogork is listed as Vice President Sequium BPO at Sequium Asset Solutions, LLC, a company with 2618 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Grace Ogork.
Grace Ogork previously worked as Senior Manager Outsourced Vendor Management Customer Service at Conn'S Homeplus and Manager outsourcing Vendor Manager at Jpmorgan Chase Card Services. Grace Ogork holds Bachelor Of Business Administration - Bba, Business Administration And Management from Rutgers University - Newark.
Company email context
Email format at Sequium Asset Solutions, LLC
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Sequium Asset Solutions, LLC
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Profile bio
About Grace Ogork
SENIOR LEVEL OPERATIONS PROFESSIONAL Senior level operations management professional with more than 20 years of experience and expertise in customer process and workflow management. Demonstrated highly skilled Vendor Management knowledge that proactively enhanced the organization’s work processes. Proven strong ability to develop and implement strategies to meet company goals and create new and dynamic, versatile methodologies to manage teams to achieve and surpass an organization’s set goals. Additional areas of expertise include: ▪ Team Building and leadership▪ Interviewing and Training▪ Coaching and Development▪ Process Devlopment & Implementation▪ Contact Center Vendor Operations Management▪ Quality and Compliance▪ Data Analytics▪ Vendor Relationship Management▪ Remote Work Management▪ Customer/Client Relationship Management (CRM)▪ Data Analytics▪ Remote Workforce Management
Current workplace
Grace Ogork's current company
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Sequium Asset Solutions, Llc
3 roles
Grace Ogork work experience
A career timeline built from the work history available for this profile.
Senior Manager Outsourced Vendor Management Customer Service
CurrentProvide professional development, coaching and mentoring to increase performance. Improves customer satisfaction by 8% MoM through uptraining with a focus on trends that impacts business negatively. Manages daily AHT (Average Handle Time), ACW and ASA to improve Service Levels. Consistently manages call abandonment rates and customer wait times making.
Aug 2013 - Present
Manager Outsourcing Vendor Manager
Jpmorgan Chase Card Services
Production Team ManagementTeam Leadership: Overseeing and managing the day-to-day operations of the production team.Project Management: Manages multiple projects simultaneously, ensuring they are completed on time, within budget, and to the required quality standards.Resource Allocation: Effectively allocates team resources to maximize productivity and.
Apr 2004 - Aug 2013
Team & coworkers
Colleagues at Sequium Asset Solutions, LLC
Other employees you can reach at conns.com. View company contacts for 2618 employees →
BG
Batir Guildo
Colleague at Sequium Asset Solutions, Llc
Antioquia, Colombia, Colombia
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JJ
Joseph Johnson
Colleague at Sequium Asset Solutions, Llc
Richmond, Virginia, United States, United States
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MS
Mark Sylvester
Colleague at Sequium Asset Solutions, Llc
Tucson, Arizona, United States, United States
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AM
Arthur Miller
Colleague at Sequium Asset Solutions, Llc
San Antonio, Texas, United States, United States
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JL
Jacob Lawall
Colleague at Sequium Asset Solutions, Llc
Denver Metropolitan Area, United States
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LS
Lo'Ron Smith
Colleague at Sequium Asset Solutions, Llc
San Antonio, Texas, United States, United States
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DD
Derrick Derego
Colleague at Sequium Asset Solutions, Llc
Aurora, Colorado, United States, United States
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LG
Latonya Guidry
Colleague at Sequium Asset Solutions, Llc
Beaumont-Port Arthur Area, United States
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JT
Jamie Tyree
Colleague at Sequium Asset Solutions, Llc
Beaumont-Port Arthur Area, United States
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CT
Chris Trunnell
Colleague at Sequium Asset Solutions, Llc
Middletown, Delaware, United States, United States
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Batir Guildo
Colleague at Sequium Asset Solutions, Llc
Antioquia, Colombia, Colombia
View →
JJ
Joseph Johnson
Colleague at Sequium Asset Solutions, Llc
Richmond, Virginia, United States, United States
View →
MS
Mark Sylvester
Colleague at Sequium Asset Solutions, Llc
Tucson, Arizona, United States, United States
View →
AM
Arthur Miller
Colleague at Sequium Asset Solutions, Llc
San Antonio, Texas, United States, United States
View →
JL
Jacob Lawall
Colleague at Sequium Asset Solutions, Llc
Denver Metropolitan Area, United States
View →
LS
Lo'Ron Smith
Colleague at Sequium Asset Solutions, Llc
San Antonio, Texas, United States, United States
View →
DD
Derrick Derego
Colleague at Sequium Asset Solutions, Llc
Aurora, Colorado, United States, United States
View →
LG
Latonya Guidry
Colleague at Sequium Asset Solutions, Llc
Beaumont-Port Arthur Area, United States
View →
JT
Jamie Tyree
Colleague at Sequium Asset Solutions, Llc
Beaumont-Port Arthur Area, United States
View →
CT
Chris Trunnell
Colleague at Sequium Asset Solutions, Llc
Middletown, Delaware, United States, United States
View →
1 education record
Grace Ogork education
FAQ
Frequently asked questions about Grace Ogork
Quick answers generated from the profile data available on this page.
What company does Grace Ogork work for?
Grace Ogork works for Sequium Asset Solutions, LLC.
What is Grace Ogork's role at Sequium Asset Solutions, LLC?
Grace Ogork is listed as Vice President Sequium BPO at Sequium Asset Solutions, LLC.
Where is Grace Ogork based?
Grace Ogork is based in San Antonio, Texas, United States while working with Sequium Asset Solutions, LLC.
What companies has Grace Ogork worked for?
Grace Ogork has worked for Sequium Asset Solutions, Llc, Conn'S Homeplus, and Jpmorgan Chase Card Services.
Who are Grace Ogork's colleagues at Sequium Asset Solutions, LLC?
Grace Ogork's colleagues at Sequium Asset Solutions, LLC include Batir Guildo, Joseph Johnson, Mark Sylvester, Arthur Miller, and Jacob Lawall.
How can I contact Grace Ogork?
You can use AeroLeads to view verified contact signals for Grace Ogork at Sequium Asset Solutions, LLC, including work email, phone, and LinkedIn data when available.
What schools did Grace Ogork attend?
Grace Ogork holds Bachelor Of Business Administration - Bba, Business Administration And Management from Rutgers University - Newark.
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