Grace Parazo Email & Phone Number

Valenzuela, Ncr, Ph

Quezon City, Ncr, Ph

Responsibilities:1. Strategic Vision: Developing a clear strategic vision, setting goals, and defining the direction of the business.2. Business Development: Overseeing the growth and development of the platform, including identifying market opportunities, partnerships, and expansion strategies.3. Team Leadership: Building and leading a team of experts, including project managers, subject matter experts, and technology specialists, to ensure the successful creation and delivery of our content.4. Quality Assurance: Ensuring the quality of e-learning content, user experience, and technological infrastructure to meet the needs and expectations of learners.5. Networking and Partnerships: Building relationships with industry influencers, potential partners, and other key stakeholders to expand the company's reach and opportunities.

Responsible for the following:1. Crisis Management: Addressing unexpected challenges or setbacks, making tough decisions, and guiding the company through difficult situations.2. Mentorship and Coaching: Providing guidance, support, and mentorship to the company's employees, helping them develop their skills and reach their full potential.3. Strategic Vision: Developing a clear strategic vision for the company, setting goals, and defining the direction of the business.4. Innovation and Adaptation: Staying abreast of industry trends, adopting best practices, and fostering innovation to keep the platform competitive and relevant in the market.5. Team Leadership: Building and leading a team of experts, including project managers, engineers, designers, and other key personnel, to ensure the successful creation and delivery of the product.6. Product Development: Driving the product roadmap, gathering user feedback, and making key architectural and engineering decisions to bring the product to life

Vidriado Cakes and Pastries is a home-based bakeshop offering customized cakes, cupcakes, dessert/candy bar, and souvenirs for all occasions.Responsible for the following:1. Design and Improve Recipes: Developing and refining recipes to ensure consistency and quality in baked goods.2. Quality Control: Conducting regular checks on ingredients and finished products to ensure compliance with food safety and quality standards.3. Marketing and Sales: Effectively promoting the bakeshop through word-of-mouth, online platforms, and local events to attract and retain customers.4. Customer Service: Providing exceptional customer service by greeting customers, answering questions, and ensuring orders are fulfilled accurately and on time.4. Inventory Management: Managing inventory levels and ordering supplies to maintain a well-stocked bakery while minimizing waste and costs.5. Financial Planning and Management: Overseeing financial aspects of the business, including budgeting, accounting, and tax compliance.6. Health and Safety Compliance: Ensuring compliance with local health codes and regulations, including obtaining necessary certifications and permits, and maintaining a clean and sanitary kitchen environment.7. Business Operations: Managing the day-to-day operations including scheduling, staffing, and equipment maintenance.8. Product Development: Continuously developing new and innovative products to stay competitive and meet changing customer preferences.9. Record Keeping: Maintaining accurate records of sales, inventory, and production levels to track business performance and make informed decisions

Newark, California, Us

Responsible for the following:1. Team Management: Supervising and managing a team of technical agents, including monitoring their performance, productivity, and adherence to business regulations and procedures.2. Performance Monitoring: Tracking and analyzing team and individual performance metrics to identify areas for improvement and ensure targets are being met.3. Problem-Solving: Addressing and resolving any technical issues or customer escalations that arise, and ensuring the team is equipped to handle such situations effectively.4. Process Optimization: Identifying opportunities to streamline and optimize technical processes and workflows to improve efficiency and productivity.5. Communication and Collaboration: Fostering open communication and collaboration within the team.6. Reporting and Documentation: Maintaining accurate records and generating reports on team performance, productivity, and other key metrics to inform decision-making7. Morale and Engagement: Fostering a positive work environment and promoting team morale and engagement to maintain high levels of job satisfaction and retention.

Newark, California, Us

Responsible for the following;1. Troubleshooting Technical Issues: Diagnosing and resolving software and hardware problems, including network issues and unresponsive applications2. Customer Communication: Interacting with customers directly to understand and address their technical concerns, providing timely and accurate feedback through various communication channels like phone, chat, and email.

Full Stack Web Developer, Computer Programming/Programmer, General

Specialist Corporate Class, Ui/Ux Design Essentials Specialist

B.S. Computer Engineering, Computer Engineering

Baking And Pastry Arts/Baker/Pastry Chef

Cooking And Related Culinary Arts, General