Grace Powell Email & Phone Number

Melbourne, Victoria, Australia

Dynamic and customer-focused individual with a strong background in providing exceptional service and support within the hospitality industry. With almost 2 years of experience as a sales assistant, I have honed my skills in interpersonal communication, product promotion, and client relationship management. Passionate about delivering satisfying experiences to every customer, I excel in understanding their needs and preferences, offering personalised recommendations, and ensuring fulfilment with every interaction. Skills I have gained from this job include;- Cash handling, banking, opening and closing the bakery- Processing orders from customers - Resolving customer complaints- Training of new staff- Regular contributions and suggestions for improvement- Extensive product knowledge and relevant training- General cleaning and maintenance of tidy work environment

Melbourne, Victoria, Australia

With almost a years experience in this role, I can confidently say I now thrive in fast-paced environments where precision, creativity, and attention to detail are paramount. As a dedicated member of the Melbourne Racing Club team, I am committed to exceeding customer expectations by consistently providing high-quality and personalised service. Seeking opportunities to contribute my skills and expertise to enhance the enjoyment of patrons at one of Melbourne's premier entertainment destinations.My skills include;- Proficient in bartending, including mixing cocktails, pouring drinks, and handling cash transactions. - Managing a coffee cart, including restocking, maintaining cleanliness, and handling payments.- Excellent customer service skills via waitressing, demonstrated through welcoming customers, seating them, and attending to their needs promptly.- Ability to manage dietary requirements for events with large attendance (500+ guests), ensuring all guests are accommodated and satisfied. - Strong organisational skills, capable of multitasking and prioritising tasks effectively in a fast-paced environment.- Adherence to health and safety regulations, and maintaining a clean and hygienic workspace at all times.

Melbourne, Victoria, Australia

Joining the Palace Cinemas team during the Christmas season allowed me to be part of something special, where every moment is infused with joy and excitement. In this role providing exceptional customer service with a warm smile and friendly demeanour was crucial. My responsibilities included;- Assisting patrons with ticket sales, concessions, and inquiries to ensure a seamless moviegoing experience.- Maintaining cleanliness and organisation in the cinema and common areas.- Customer service excellence in a fast-paced, customer-diverse environment.- Adaptability and flexibility to meet the evolving needs of the holiday rush.- Time management and prioritisation to ensure efficient operations during peak periods.- Interpersonal skills for building rapport with patrons and colleagues alike.