Grace James Email & Phone Number
Who is Grace James? Overview
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Grace James is listed as Recruitment Manager at The NRT Group, based in Houston, Texas, United States. AeroLeads shows a matched LinkedIn profile for Grace James.
Grace James previously worked as National Recruitment Manager at Bcforward and Sr. Talent Acquisition Recruiter - Quantum Leap: Network Services at Amazon Web Services (Aws). Grace James holds Master Of Science - Ms, Criminal Justice from Sam Houston State University.
Email format at The NRT Group
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About Grace James
Leading with a strategic vision at BCforward, my focus is on optimizing recruitment processes and empowering a robust team of 15 to excel in high-stakes hiring scenarios. We've fortified response rates, accelerated the offer timeline, and honed our interview-to-hire ratio, reflecting a commitment to both efficiency and quality in talent acquisition.My role exemplifies the art of balancing rigorous KPIs with a tailored approach to team strengths and developmental opportunities, ensuring our recruitment operations not only meet but surpass industry standards. The cultivation of a data-driven, collaborative environment is pivotal in our mission to deliver excellence in staffing solutions.
Grace James's current company
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Grace James work experience
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National Recruitment Manager
CurrentCurrently managing a team of 15 Recruiters. Collaborate with 15 Client Leads Partners with ongoing Hiring Events, Top Priority Reqs, and new releases—improved Response Rates with all three Touchpoints.Increased US/CAD Offers; reduced TAT for our 48-hour window; increased Shortlisted rate while reducing Rejections; Improved the ratio to Interview Completed; Doubled Interview Requests. Created weekly/monthly SLAs/KPIs: Submissions/Offers/Starts for our account. Supply QBR and weekly decks as needed to monitor these trends with/ Performance Reviews, GP p/ Recruiter, Offers, Starts, etc. ● Partnered with crucial stakeholders.● Oversee 50+ Reqs, including new releases and Hiring Events.● Formulated accountable metrics; daily/weekly/monthly goals. ● Increased volume for calls and Reachouts p/ day and Candidate reach p/week to a consistent average of 1500. ● Spearheaded our Performance Improvement Plan (30/60/90) for 250+ Recruiters evaluations.● ATS/CRMS Tools included, but are not limited to, ERecruit, CareerBuilder, Dice, ZipRecruiter, Monster, CallCabinet, and LinkedIn.US: NYC/Tampa/Jacksonville/Irving CAD: Mississauga/London/Ottawa
Sr. Talent Acquisition Recruiter - Quantum Leap: Network Services
Secured SDE II L5+ candidates to 6-7 interview sessions by using several CRMS tools, including but not limited to Beamery, HireEZ, Seekout, and LinkedIn. Reached out to at least 400-500 candidates per/ week and secured up to 700 reachouts through campaigns on different job boards. Maintained a consistent delivery for SDE III L5 or L6 candidate's p/ month to reach quarterly metrics. Achieved monthly goal of 2 offers accepted, with one accepted offer at minimum. Managed a pipeline more extensive than anyone on the team to collect more ratio goals in preparation for One-on-One meetings. Consistently delivered 20 diversity candidates per session for the new and upcoming Diversity Team. Second place out of 50 Recruiters in productivity after ramp-up for the Network Services/Quantum Leap Team across the Productivity Chart. Top 2 out of 50 Recruiters in our Diversity Division. Supported 50 HMs across eight departments. Specialized in Full Stack Developers w/ cutting edge technologies, but not limited to APIs, Kubernetes, Microservices. ● Technology familiarities include APIs, Open-Source Software, Java, Python, and C+. C++, Microservices, and System Design/Architecture.● Mentored new Onboard Amazonians with strategies to succeed in their everyday role.● Streamlined Full Cycle through our internal CRM Tool(s): Amazon Hire and iCIMS.● Attended every optional meeting for resume reviews, revisiting tools, and developer conferences and was proactive in staying ahead of the cutting-edge technologies relevant to the role assigned.Full-stack Developers that helped support teams across US and CAD markets.
Sr. Enterprise Account Manager
Oversee recruitment functions such as conducting interviews by leveraging varied recruiting and selection tools and deploying reliable methods to fulfill assigned projects. Manage and support accountability of candidate volume metrics; 50-60 submitted per week internally, 20-30 candidates presented to customers, and scheduled customer-facing interviews 5-10 p/ week on average. Administer overall facets of onboarding and training for newly hired. Maintained notated candidate records, including active and passive prospects, managed the talent pool for future opportunities, and supervised 60 open positions. Manage weekly customer-meeting deadlines to deliver talent pools, 12-15 job IDs per week supporting 4-5 different accounts.● Devised and implemented effective recruitment strategies through source-out, internet, referrals, and job boards.● Supported AMs with new Reqs for both US, CAD, and Europe.● Assigned territories to Recruiting and Sourcing team. ● Adopted the Job ID to our Recruiter Calls to increase call volume.● Clients included, but not limited to, Integrators, MSP, MSSP, SLED, VARs, and IT Solution Providers.● Streamlined complete cycle through departments to AMs.● CRMS Tools included, but were not limited to, Greenhouse, Texas Workforce Commission, Bullhorn, Breezy, Indeed, ZipRecruiter, and LinkedIn.●Built and managed an Offshore team.Met w/ HR Managers in the Mid-West and West regions for several accounts. Developed our Business Development outreach sales strategy.
Human Resources Director
Fostered local Houston relationships in Texas and charter bus agencies across the United States, targeted the successful acquisition of personnel from two of the largest charter bus agencies: BusBank and Shofur, now known as CharterUp. Directly responsible for all HR-related recruitment, interviewing, and hiring qualified candidates. Monitored all onboarding and contract workers, ensuring compliance with regulatory requirements. Organized functions ranging from 50/150/300/500/1200+ people, partnered with other US Charter Bus Agencies across the US Market.● We developed a go-to-market strategy for negotiating pricing, acquisitions, and contracts, generating accelerated growth. ● I created training materials, compensation strategies, and employee performance management programs. ● Pinpointed revenue opportunities within all assigned accounts through communications, programs, and marketing.● Negotiated subcontracts/contract agreements with agencies and clients and assessed existing and new relationships.● Charter services require up to 15 employees, coaching them in line with best practices and company procedures. ● Managed 15-20 large customer accounts, totaling revenue streams of $250,000 / quarter. ● Industry customers include, but are not limited to, Healthcare, Government, Universities and Campuses, Teams, Corporate Shuttles, Airports, Religious Groups, Family/Private group Shuttles, and On-Demand.
Grace James education
Master Of Science - Ms, Criminal Justice
Bachelor Of Applied Arts And Sciences, Baas, Psychology
Bachelor Of Science In Hotel And Restaurant Management
Bachelor Of Science - Bs
Associate Of Arts And Sciences - Aas, Paralegal Studies
Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities
High School Diploma
Art/Art Studies, General
Frequently asked questions about Grace James
Quick answers generated from the profile data available on this page.
What company does Grace James work for?
Grace James works for The NRT Group.
What is Grace James's role at The NRT Group?
Grace James is listed as Recruitment Manager at The NRT Group.
Where is Grace James based?
Grace James is based in Houston, Texas, United States while working with The NRT Group.
What companies has Grace James worked for?
Grace James has worked for The Nrt Group, Bcforward, Amazon Web Services (Aws), Nrt Group, and M C Charters Llc.
How can I contact Grace James?
You can use AeroLeads to view verified contact signals for Grace James at The NRT Group, including work email, phone, and LinkedIn data when available.
What schools did Grace James attend?
Grace James holds Master Of Science - Ms, Criminal Justice from Sam Houston State University.
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