Grace Riley Email & Phone Number

Cincinnati, OH, US

Cincinnati, Ohio, United States

• Streamlined the quoting and application process by ensuring all fundamental information is correct in order to accurately utilize Salesforce
• Delivered exceptional customer service and address basic inquiries to meet caller expectations and navigate the sales process
• Supported the individual sales team during open enrollment by creating outbound calls to potential leads

• Provided care to students attending the program ages 3-15
• Carried out day-to-day duties as instructed by administrator including fundamental learningactivities

Cincinnati, Ohio, United States

• Accompanied a Quality Improvement Coordinator to learn various quality improvement tools and analysis
• Interviewed employees to understand their system processes and create a linkage between departments

• Worked with customers to place orders and resolve product-related issues
• Developed and updated the website with wholesale and retail items regularly
• Provided office support such as cleaning, restocking supplies, and taking customer phone calls