Detail-oriented and reliable professional seeking a position as an Office Administrative Assistant or Customer Service Specialist. Bringing over ten years of experience in customer service, administrative tasks, and data management. Proven ability to manage schedules, maintain records, and provide exceptional support in fast-paced environments.💡 Key Skills: -Administrative Support: Scheduling, billing, appointment setting-Data Entry: 71 WPM with no errors, accurate data input, database management-Customer Service: Excellent communication, problem-solving-Technical Proficiency: Microsoft Word, Google Workspace, various POS systems (Revel, Aloha, Clover, Toast)-Organization: Inventory management, multi-tasking🔍 Unique Experience:Pursuing admission into MA program in American Studies at California State University, Fullerton. Actively engaging in independent research projects and self motivated professional development activities. One such project included an extensive Oral History collection and archival collection soon to be acquired by California State University Fullerton. From these collections I produced and hosted the successful podcast In God's Name: An Unseen Cult (Available on Apple Podcasts and Spotify). 🌍 Let's Connect:If you are seeking a passionate and dedicated employee who is committed to driving results through innovative and collaborative thinking, I would love to connect with you!
Toast Kitchen + Bakery
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Server Team LeadToast Kitchen + Bakery 2023 - PresentTustin, California, United StatesManaged restaurant staff and schedules to ensure efficient operations and minimize labor costs.Implemented inventory management systems and cross-trained employees.Placed weekly orders and maintained Front of House needs.
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ReservationistTaco Maria 2022 - 2023Costa Mesa, California, United StatesAssisted guests with reservations, special requests, and dietary restrictions. Supported servers and managed customer service issues discreetly. -
ServerPlayground Dtsa 2020 - 2021Santa Ana, California, United StatesManaged service in fast-paced settings with extensive menu and allergen knowledge.Maintained high standards and customer satisfaction.
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Social Media ManagerA'Town Bistro 2019 - 2020Anacortes, Washington, United StatesOrganized reservations and walk-ins, responded to customer inquiries.Established and managed social media presence, expanding customer base.
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ServerPlayground Dtsa 2018 - 2019Santa Ana, California, United StatesTrained hosting staff and managed challenging server sections.Handled a high volume of calls and guests efficiently.
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ReceptionistChristopher Perry Salon 2014 - 2018Tustin, CaliforniaScheduled appointments, managed billing, and payments. Developed procedures to improve communication and scheduling.
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S.I. LeaderFullerton College 2014 - 2016Fullerton, California, United StatesDeveloped and led lesson plans to enhance students’ writing skills.Assisted professors and maintained lesson plans for future use.
Grace Rojas Education Details
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Liberal Arts And Sciences/Liberal Studies -
Multi-/Interdisciplinary Studies, General
Frequently Asked Questions about Grace Rojas
What company does Grace Rojas work for?
Grace Rojas works for Toast Kitchen + Bakery
What is Grace Rojas's role at the current company?
Grace Rojas's current role is Detail-oriented and reliable professional seeking a position as a Customer Service Specialist..
What schools did Grace Rojas attend?
Grace Rojas attended California State University-Fullerton, Fullerton College.
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