Grace Shaffer Email & Phone Number

Dallas, Tx, Us

Tampa, Florida, United States

•Managed accounts and optimized inventory processes.•Collaborated with inventory managers, nurse educators, and territory managers to streamline product education.•Supported multiple territories by improving operational efficiency and driving sales.

Tampa, Florida, United States

•Delivered outstanding customer service to a diverse clientele, effectively managing relationships in a fast-paced dining environment.•Handled high-volume scenarios, managing large parties and multiple orders with precision to ensure a seamless guest experience.•Maintained an organized and inviting environment, contributing to customer satisfaction and repeat business.

•Designed and implemented a results-driven social media strategy, achieving a 300% increase in engagement.•Leveraged analytics to identify trends and tailor content, driving higher customer acquisition and retention rates.•Focused on creating strategic campaigns that translated into increased brand visibility and customer loyalty.

Rochester, Ny

•Delivered excellent service in a fast-paced, high-volume environment, consistently exceeding guest expectations and driving repeat business.•Leveraged consultative selling techniques to recommend menu items and upsell premium offerings, directly contributing to increased revenue.•Collaborated with the team to optimize operations and enhance the overall guest experience.

Rochester, Ny

•Effectively managed large sections during high-traffic events, demonstrating strong organizational and multitasking skills to ensure smooth service.•Provided prompt, personalized service to guests, tailoring recommendations to their preferences and upselling high-value menu items.•Maintained compliance with safety regulations while prioritizing guest satisfaction, ensuring a memorable experience with each interaction.

Education record

Associate