Grace Summerhill Email & Phone Number

Berkeley, California, United States

- Lead a team of over 20 student staff- Manage hiring processes for Business Team- Managing daily operations and workflow - Overseeing point of sale systems and security - Developed sales strategies- Managed Food Operation processes worth $80,000 in sales- Develop and conduct staff training - Streamline and standardize operations for optimal efficiency

Berkeley, California, United States

-Manage daily schedules, sales operations, and guest interactions at the Visitor Service desk and Discovery Store.- Coordinate internal communications and oversee administrative tasks, including email and calendar management.- Handle data migration for over 3,000 members using systems like Tessitura.- Developed and lead Staff training- Prioritized and developed Customer Service Strategies

Berkeley, California, United States

- Use of point of sale systems- Provided frontline customer services- Employed sales strategies- Administrative duties

Berkeley, California, United States

- lead and manage policy projects within my division - Collaborating on office-wide initiatives- Developing a comprehensive Wealth Gap Sensitivity Training for the entire office- Creating the first transparent resource guide for survivors of SVSH/Title IX, incorporating over 30 partner organizations.- Collaborating with the Academic Senate and COCI to mandate the inclusion of Disability Services and Programs (DSP) accommodations in all syllabi submitted for university approval.

Berkeley, California, United States

In my role as a Caseworker for the Grievance Division, I assist clients seeking support with various university-related issues. My casework includes handling matters such as:- Sexual Violence and Sexual Harassment (SVSH)- Potential discrimination- Title IX concerns- Disability accommodations- Grade disputesThis position requires a strong understanding of institutional policies and the ability to communicate effectively, demonstrating exceptional conflict management skills to navigate sensitive situations.

Montgomery County, Maryland, United States

- Transferring phone calls, managing office operations, and organizing workflows to enhance efficiency.- Streamlining communication and fostering collaboration among team members for complex projects.- Managing a comprehensive policy research paper presented to the Maryland Legislature, addressing the disability landscape and proposing future policy solutions.- Canvassing over 120 disability service providers in Maryland through consistent outreach and communication.- Overseeing the company's social media presence, producing engaging content, and developing the company website using WordPress.

Berkeley, California, United States

In this role, I conduct comprehensive legal research across various areas of law, producing detailed case reports that are informative, accessible, and legally accurate. I collaborate effectively with clients and team members to foster a safe and productive work environment. My responsibilities include the reliable organization of sensitive client information, documents, tax records, and forms of identification. I also possess a strong understanding of office filing systems and procedures, enabling me to efficiently manage the needs of a diverse client base.