• Conducted research and interviews with 5 users and 15 stakeholders to identify problems on Fats, Oils, and Grease (FOG) damaging city sewers• Designed a program including a FOG management tool prototype, which is planned for user testing in 2023 • Managed a team of 2 data analysts and 2 UX designers as project leader, and worked closely with city staff • Moderated weekly meetings and presented final presentation to the director of the Public Service Department, which was accepted with great feedback, and now serves as a framework for the FOG Program in the City

• Designed graphics and animations in news interaction websites while collaborating with reporters, editors, researchers, and UI/UX designers• Designed key visuals and animations on web project revealing problems in the Taiwan parliament, which received the Golden Tripod Awards 2019 in Best Digital Content• Produced 60 weekly motion graphics visualizing theories of management and technological terminology, which was published and shared as an educational product for readers

• Developed creative content for clients’ financial products, including infographics, websites, and animation• Collaborated with 19 companies to design visually appealing projects that meet clients’ needs and preferences• Coordinated with project managers and specialized designers (graphic, animation, UI/UX) on a daily basis to ensure smooth project execution and delivery

• Researched and wrote informational news articles, gathering first-hand accounts of events and organizing them into cohesive stories published in the daily newspaper